Demand Planner
We have a new opportunity for a Demand Planner to join our Supply Chain department based in Redhill to support our growing business on a 9 month Fixed-term Contract!
Location: Redhill, Surrey, RH1 3AS (3 days in office, 2 days flexible work from home)
Hours: Monday – Thursday, 8:30 – 17:00; Friday, 8:30 – 16:00
Salary: £40,000 - £45,000 DOE
Contract: 9-month FTC
Your Duties Will Include:
* Exception lines – Closely monitor performance of exception lines (promotions, new lines, range changes and delists) to ensure the forecast is as accurate as possible.
* External Events – Pro-actively forecast for all demand affecting events in a timely manner (E.g. Easter, Christmas, Bank Holidays).
* Monitor Electronic Point of Sale (EPOS) and adjust customer forecasts as necessary to ensure supply.
* Work alongside production sites – ensuring planners are informed of any significant changes in demand in a timely fashion.
* Communicate effectively to customers (e.g. weekly collaborative meetings and daily interaction) and key stakeholders around the business.
* Ensure account Key Performance Indicators’s (KPI’s) are maintained to set targets.
Knowledge, Skills and Experience:
* 1-3 years Demand Planning experience.
* FMCG/Food/Retail background desirable.
* Strong communicator.
* Knowledge of forecasting systems.
* Advanced Excel skills.
* Good organisational skills with the ability to meet tight deadlines.
* Strong attention to detail.
* Ability to deliver excellent service – both internal and external relationships managed to the best of your ability.
* A strong team player.
* Ability to influence and negotiate at all levels to achieve the best outcomes.
Benefits:
Financial & Lifestyle Benefits:
* Salary Sacrifice Schemes – including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension.
* 33 days’ annual leave (including bank holidays) – prorated for fixed-term contracts.
* Holiday Discounts via our online retail platform.
* Access to enhanced retail discounts online and in-store.
* Free product handouts across our sites, so you can sample and enjoy our delicious products first hand.
* EV charging points – available at selected sites.
Health & Wellbeing:
* 24/7 access to GroceryAid for free financial, emotional, and practical support.
* Physical Wellbeing Hub – free on-demand exercise classes, gym discounts.
* Free diet & nutrition advice with access to thousands of healthy recipes.
* Online wellbeing support – from mindfulness to lifestyle resources.
* Financial wellbeing tools – including mortgage calculators, budgeting tools, and financial aid.
Career Growth & Development:
* Access to a personalised online learning platform (LMS).
* Formal and informal training opportunities tailored to your role.
* Performance Development Plans and regular Career Conversations.
* Company Mentoring Scheme.
* Recognition through Club Compleat rewards.
Community & Culture:
* 2 paid volunteering days per year.
* Charity initiatives and fundraising events.
* Team socials to connect and celebrate together.
* Employee networks & support groups – including Women @ Compleat.
* New baby gift for new parents.
The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.
We are committed to Fairness, Equity, Inclusivity, and Respect, ensuring all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed.
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