Salary: £34,000 - 34,000 per year Requirements: Relevant experience in a similar role Strong understanding of change management processes Knowledge of ITIL incident and problem management Ability to support and develop software applications Experience in testing and implementing new applications Analytical and logical thinking skills Strong governance skills Willingness to develop and improve Relevant service management and project qualifications (e.g., ITIL) preferred, but not essential Responsibilities: Support projects to implement new applications and develop existing applications Provide 2nd line support to the service desk following ITIL processes Develop the housing management system by designing and developing workflows Support multiple projects simultaneously throughout their lifecycle Test and implement new applications, making necessary changes to existing ones Identify improvements to streamline operations and manage potential risks Create and maintain accurate documentation for all current applications Collaborate across the business to ensure effective changes Technologies: Support ITIL More: At Aspire, we are a proud Sunday Times Best Places to Work organization. We are currently looking to add a new IT Applications Analyst to our team on a 12-month fixed term contract, with a competitive salary of circa £34,000. This role is primarily homeworking with occasional travel to Newcastle under Lyme. Join us in our mission to maximize our systems and functionality, while supporting a collaborative and innovative work environment. last updated 10 week of 2026