Join Mitie - the future of high performing places. ROLE: Business Support Co-Ordinator HOURS: Monday & Tuesday, 8:00am - 4:00pm Wednesday 08:00am - 12:00pm LOCATION: GSK - Worthing - Dominion Way SALARY: £14,276.60 Please Note: This is a Penicillin factory, if you are allergic to Penicillin we cannot progress with your application. At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an organised Business Support Co-Ordinator who will support the technical co-ordinator and technical supervisor to ensure engineering job allocations are appropriate.
Role Responsibilities
* Raising, Goods Receipting & accurate allocation of orders in SAP / Coupa.
* Take calls from customers in relation to reactive jobs and general enquiries.
* Ensure the delivery of the services within the Mitie team, ensuring customer requirements are met and their needs anticipated at all times.
* To assist and support the Mitie service lines by performing a range of day-to-day administration duties.
* Responsible for all reactive work order requests received to the helpdesk to ensure they are completed and closed within the contractual KPI's and SLA's.
* Customer communication - keeping the customer informed of progress on their request.
* Ensure all month end reporting is delivered in an accurate and timely manner to the above site Finance Management team.
* To provide the day to day services required to support the Post Room functions at GSK Worthing.
Qualifications
* Experience of working in an Administrative / Office environment
* Previous Finance experience - Experience in SAP / Coupa highly desirable
* Organised and process driven with excellent attention to detail
* Experienced in Microsoft Office packages
* Good written, verbal communication and negotiation skills to support them in their role
* A team player with the ability to lead by example through operation excellence, strong interpersonal skills, and the ability to interact at all levels
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