Front of House Facilitator9 month Fixed Term Contract - Maternity CoverWakefieldMonday to Friday 8am to 4pm We're looking for a Front of House Facilitator to come join us, based at our Wakefield Depot. In this role you will provide a first‑class front‑of‑house service, supporting visitors, colleagues and the wider PHOENIX UK Group with reception duties, meeting room coordination, post room activity and general administration. The Heart of the RoleAct as the first point of contact for visitors and callers, providing a professional front‑of‑house serviceManage reception duties including greeting visitors, maintaining the area, and monitoring building entry/exitHandle incoming and outgoing post, and arrange transport as requiredCoordinate meeting room setups, ensuring equipment, AV, refreshments and materials are in placeSupport employees with use of meeting room equipment and provide general administrative assistanceAssist Compliance and Data Protection teams by monitoring and responding to the compliance email inbox What Makes you TickCompetent user of all MS Office applicationsStrong numeracy, literacy, and communication skillsExcellent telephone mannerFriendly, helpful, and confident when interacting with othersAbility to build effective working relationshipsAble to work independently while knowing when to seek advicePositive attitude toward learning and change Our benefits22 days (pro rata) paid annual leave plus bank holidays, rising with length of serviceHigh Street discountsEmployee Assistance ProgrammeContributory Pension SchemeWe reserve the right to close this vacancy early if sufficient applications are received.INDPHD