INTERNAL APPLICANTS MUST APPLY VIA MYSELF
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
*Fusion Assets, NLP LLP
Exciting opportunities have arisen to join our open learning teams delivering key digital support to the public.
Based in one of the following libraries; Cumbernauld / Coatbridge or Motherwell/ Wishaw you will have the opportunity to make a difference to people in our local communities by providing and delivering key digital support, including; supporting members of the public who are searching for and applying for jobs, completing benefits claims, developing basic digital skills, supporting customers who require access to digital services in order to keep connected with family and friends and those who are suffering from low mental health and require support.
Educated to Standard Grade, National 4 level which must include English, you will also hold ECDL and will have SQA Assessor and Verifier Units (D32/33/34 or A1 and V1or L9 & D 9 and L11 & D11 SQA) or equivalent. You will have previous experience working with the public in a customer focused environment, previous experience of staff supervision and will have the ability to support and assist service users with a range of ICT packages and platforms. Experience of working in a public library environment is desirable.
To be a success in this role, you will require excellent IT and Communication skills coupled with excellent people skills and a positive approach to helping others.
The successful candidate will require a satisfactory Disclosure Scotland check.
Working pattern: Monday 9-5, Tuesday 9-5, Wednesday 9-5, Thursday 9-5, Friday 9-5
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.