Ready for a New Challenge? Help Drive Meaningful Digital Transformation
Are you passionate about using technology to make a real impact? We’re seeking a skilled and motivated ICT Senior Analyst to join our Applications Development team and help reshape the way services are delivered. This role offers a unique opportunity to be part of a major digital transformation initiative—enhancing customer experience, boosting efficiency, and embedding sustainability into core operations.
What You’ll Be Doing
As an ICT Senior Analyst, you’ll play a crucial role in delivering smarter, more connected services by:
– Leading the support, development, and enhancement of key business applications
– Providing expert technical advice and guidance across the organisation
– Supporting digital projects that improve customer journeys and reduce manual workloads
– Collaborating with ICT teams to improve systems and resolve technical challenges
– Designing and implementing secure, high-performing IT solutions
– Troubleshooting complex 2nd and 3rd line support issues
– Engaging with stakeholders to understand and deliver their IT requirements
– Maintaining thorough documentation and staying up to date with emerging tech trends
What You’ll Bring
We’re looking for someone who can hit the ground running, with:
– Strong knowledge of Microsoft (Teams, SharePoint, Power Platform, and productivity tools)
– Experience managing both cloud-based and on-premise applications
– Proficiency with Power Platform tools like Power BI, Power Automate, and Power Apps
– Solid understanding of SQL Server and writing complex queries
– Familiarity with data integration and system connectivity
– Experience leading technical projects from concept to delivery
– Knowledge of ITIL and Agile working practices
Why Join the Team?
You’ll be part of a collaborative and supportive environment where innovation is encouraged and your work will make a visible difference. We offer:
– £40, – £43, per annum (up to £44, for exceptional performance)
– 27 days annual leave, plus bank holidays
– Generous pension scheme with Additional Voluntary Contribution (AVC) options
– Employee Assistance Programme – 24/7 support for legal, financial, and personal issues
– Hybrid working – flexible mix of remote and office-based work
– Retail and lifestyle discounts at top supermarkets, retailers, and restaurants
– Cycle to Work Scheme – save up to 40% on bikes and accessories
To find out more apply for this positon or call us on
INDSH