Field Service Engineer Coffee Machine Manufacturer
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Location: Carlisle
Package:
Salary: £33,000 - £38,000 basic (DOE)
Bonus: Potential annual bonus of 5% of basic salary
Company Van: Available for private use
Expenses: Company credit card and fuel card provided
Pension: Employer contribution of 10% (no obligation for employee contribution)
Additional Benefits:
Death in Service (4x annual salary)
Paid travel time (£20 per hour)
25 days annual leave
Private medical insurance
Full uniform and PPE provided
Laptop and company phone
Sick pay
Full extensive product training
Overtime:
Weekend rota (1 in 4): £26 per hour
Bank Holiday rate: £35 per hour + £50 per day standby payment
Weekday overtime: £26 per hour (no limit on weekday overtime)
Job Overview
As a Field Service Engineer, you will be responsible for the installation, maintenance, and repair of our commercial coffee machines across a variety of customer sites, including hotels, restaurants, cafés, offices, and retail locations. In this role, you will provide technical support, troubleshooting, and customer training to ensure our machines operate at peak performance.
The Person
We are looking for engineers with a strong technical background in electromechanical servicing, ideally within the coffee industry or as a field service engineer. Candidates with experience in related sectors will also be considered, including:
Vending machines
Commercial catering equipment
Hot taps and plumbed water coolers
White goods
Warewashing equipment
This role requires strong customer service skills, as you will interact with clients daily. xsngvjr You should also have a solid mechanical and electrical aptitude to diagnose and resolve technical issues effectively.
If you are a self-motivated engineer looking to join a leading company in the industry, wed love to hear from you!