Join Our New Community Safety Team
Are you passionate about making a real difference in communities? Do you thrive in a role where every day is different, and where your actions help people feel safe, supported, and proud of where they live?
Sunderland City Council is launching a new Community Safety Team as part of our bold vision for safer, stronger, and more resilient neighbourhoods. We are looking for a motivated and community-focused individual to join us as a Community Safety Officer, helping to deliver visible, impactful services that tackle anti-social behaviour, environmental crime, and public safety issues across the city.
About the Role
As a Community Safety Officer, you’ll work at the heart of Sunderland’s neighbourhoods to support our vision for safer, stronger, and more resilient communities. This is a highly visible and rewarding role that combines proactive engagement with enforcement, making a real difference to residents’ quality of life.
In this role, you will:
1. Conduct targeted, high-visibility patrols to deter and respond to community safety issues.
2. Investigate complaints related to anti-social behaviour, environmental crime, and public protection, gathering evidence in line with legal requirements.
3. Utilise enforcement tools such as Fixed Penalty Notices (FPNs) and Community Protection Notices (CPNs) to address persistent issues.
4. Collaborate with partner agencies like Northumbria Police, residents, elected members, and local businesses to address complex community concerns.
5. Deliver educational and preventative initiatives to reduce anti-social behaviour and promote responsible conduct.
6. Support community resilience through local involvement, boosting public confidence, and contributing to long-term solutions.
This role requires a professional approach, good judgment, and a balance of enforcement and community engagement skills.
What We’re Looking For
* Experience in enforcement, compliance, or public protection (or related field).
* Knowledge of relevant legislation, including anti-social behaviour laws, the Environmental Protection Act 1990, and PACE.
* Strong interpersonal and conflict resolution skills.
* Calm and professional demeanor in challenging situations.
* Full UK driving licence (if applicable).
* A Level 4 qualification or equivalent relevant experience is desirable.
Please note that a Disclosure and Barring Service (DBS) check will be required prior to appointment.
Why work for Sunderland City Council?
* Automatic enrolment into the Local Government Pension Scheme (LGPS).
* 26 days annual leave (31 after 5 years), plus bank holidays, with options to purchase additional leave.
* Ongoing training, professional development, and career progression.
* A supportive and inclusive working environment where your contribution matters.
For an informal discussion, contact Michelle Coates, Neighbourhood Enforcement Manager, at: michelle.coates@sunderland.gov.uk
Applications must be completed online at northeastjobs.org.uk/sunderlandcitycouncil. For support, contact: jobs@sunderland.gov.uk
Note: CVs are not accepted. All application communications will be via the email address registered with North East Jobs, including assessment details and interview invitations. Please check your inbox and junk mail after the closing date.
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