One of my local government clients are currently recruiting an experienced Specialist Contracts & Operations Lead on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working role were, however, you will be required to attend the office 2/3 times a week. Duties: * Manage and motivate your team to deliver exceptional housing management services to our residents. * Manage individual team members and be responsible for staff development within the team including, training, 1 to 1s, annual appraisals, objective setting and addressing performance issues. * Deliver a customer focused, compliant, value for money service which embraces business culture, legislation, and best practice. * Ensure compliance with all relevant policies and procedures and good neighbour management. Provide leadership and direction to your team. * Drive performance, achieving targets, balanced with a strong customer focus and our ambition to be a fair and including organisation. * Ensure the team consider residents vulnerabilities, tailoring the service to ensure we meet residents needs and provide appropriate support. * Produce performance reports for clients, committees other interested parties as required Have ownership for your area. * Identify priority areas for action. Develop, oversee and deliver outcomes for your priori...