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We are looking for a Senior Service Lead to join our friendly and welcoming team in Dunfermline. You’ll have a really rewarding role working with a great team of people. We deliver creative, dynamic and person centred services providing a range of individualised support to our service users.
The Role
The Senior Service Lead will report directly to the Registered Locality Manager and will work closely with other senior team members to ensure the delivery of high-quality support services. This comprehensive role requires a compassionate and experienced leader; the role is essential to the continuous improvement and effective operation of our services. We aim to provide the best possible person centred support to adults with autism and learning difficulties while fostering a supportive and professional environment for our staff
It is important that you uphold and implement our values, policies and procedures and are a positive role model for the staff team. You will regularly conduct supervisions and appraisals to monitor performance, provide feedback, and support professional growth. You will ensure the team are up to date on all required training and registrations, assisting where needed to ensure we have a highly effective and well informed workforce.
You will be required to conduct regular health and safety audits across services to promote a safe living and working environment. This will involve identifying and coordinating any required maintenance and auditing paperwork against high compliance standards. You will also work with our staff, service users and external parties to regularly review care plans; ensuring they are accurate and implementing changes where necessary, so they fully represent and promote the service users’ individual needs.
Part of the role will also involve welcoming new employees into our service. You will greet potential candidates, conducting service tours to provide them with an understanding of the working environment and role expectations. Furthermore, you will facilitate detailed service-specific inductions for new starters, ensuring they are well-prepared and informed about their duties and the organisational culture.
An enhanced Adult PVG application will be required for successful applicants
Qualifications and Experience
* To be a registered member of the SSSC
* Level 3 SVQ in health and social care
* Significant experience in the social care sector
* Leadership or mentoringexperience
* Applicants must be drivers with access to their own vehicle due to the large locality we cover
Benefits and Rewards
* Aminimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
* Accreditedtraining giving you the knowledge and skills to deliver a first rate job
* An employer contributory pension scheme
In addition to the above you also have access to the following great benefits:
* Health Cash Plan (for full/part time contracted hours)
* A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
* A reward gateway with access to discounted goods and services
* Cycle to Work Scheme
* Refer a Friend Incentive Bonus (terms and conditions apply)
* Recognition Initiatives
Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.
Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.
If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.
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