Come and join our team!
As a Customer Service Assistant (CSA), you will support your store in delivering high standards of customer service, product availability, presentation, compliance, and community engagement.
You will be part of a diverse and motivated team that aims to attract and delight customers daily, contributing to the growth and evolution of our business.
Interested? View the detailed job description here.
Working pattern:
Day Shift times
Friday 5pm - 10pm
Saturday 1pm - 6pm
Sunday 3pm - 10pm
Patterns are non-contractual and may change.
Candidate profile:
* Friendly and approachable
* Reliable team player
* Good communication skills
* Positive attitude
* Engaged and self-motivated
* Willing to learn and adapt
* Basic numeracy, literacy, and IT skills
Over 18 only
Applicants must be aged 18 or over due to role requirements.
Perks include:
* Competitive pay rates
* 20% store discount and other benefits
* 22 days holiday plus bank holidays, increasing with service
* 5% employer pension contribution
* Death in service benefit
* Enhanced family leave and pay (subject to criteria)
* Training and apprenticeship opportunities
* Discounts and cashback at over 900 retailers
* Financial wellbeing support including Wagestream
* Cycle to Work, Rental Deposit Scheme, and SmartTech (after qualifying)
* Recognition schemes and long service awards
* 24/7 remote GP and support services
We value work-life balance and flexibility, aiming to create shift patterns that suit our colleagues.
* Benefits are enhanced statutory terms, subject to criteria.
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