In this role, you will be responsible for providing on-site technical support, maintenance and repair activities for on predominantly tractors, Fendt, Massey and Valtra. You will play a crucial role in ensuring customer satisfaction by delivering high-quality service and resolving technical issues efficiently.
Duties
• Maintenance, and repair of equipment at customer sites & PHR Workshop
• Troubleshoot and diagnose technical problems to provide effective solutions.
• Perform routine inspections and preventative maintenance on equipment.
• Collaborate with clients to understand their needs and provide tailored solutions.
• Maintain accurate records of service activities and customer interactions
• Ensure compliance with safety standards and regulations during all service activities.
Skills
• Strong technical aptitude with a background in engineering or related fields.
• Excellent problem-solving skills with the ability to think critically under pressure.
• Proficient in using diagnostic tools and software for troubleshooting.
• Strong communication skills to effectively interact with clients and team members.
• Ability to work independently as well as part of a team.
• Flexibility to travel frequently for on-site service calls.
• Familiarity with electrical, mechanical, or software systems is advantageous.
This position offers an exciting opportunity for individuals looking to advance their careers in a fast-paced environment while making a significant impact on customer satisfaction.
Job Type: Full-time
Salary
• 30-50K experience dependant
Benefits:
• Company pension
Schedule:
• 8 hour shift
• Monday to Friday
• Overtime
Work Location: Hybrid remote in Great Dunmow CM6 1JZ
Reference ID: PHR
You can also apply for this role by clicking the Apply Button.