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Customer Services Executive, High Wycombe
Client:
Origin Frames Ltd
Location:
High Wycombe, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
53cac4229882
Job Views:
3
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
As a Customer Services Executive, you'll be at the heart of our mission to provide outstanding support to our clients in a fast-paced environment. Your responsibilities include solving problems, processing orders, educating customers, and collaborating with teams to ensure seamless and positive interactions.
Key responsibilities of a Customer Services Executive:
* Build and maintain strong relationships with clients, ensuring their needs are met with professionalism and care.
* Order Processing - Ensure timely and accurate processing of customer orders.
* Provide excellent customer service: communicate clearly and effectively with customers, colleagues, and other departments.
* Resolve customer inquiries, issues, and concerns efficiently.
* Assist with order placements, tracking, and modifications.
* Collect feedback to improve customer experience.
* Support ad-hoc projects, including training, events, and showroom planning.
Who we're looking for:
* A customer-focused individual who takes pride in delivering excellence.
* A strong communicator with negotiation skills.
* A problem-solver who can think quickly.
* A fast learner who thrives in a team-oriented environment.
* Experience with CRM systems and adaptability to new technology.
Why join Origin Global?
Join a dynamic and collaborative team that embraces change. We organize regular communication initiatives and social events to keep our teams connected and motivated. We offer fair rewards and comprehensive benefits, including:
* 24/7 Virtual GP & Subsidised healthcare
* Company closure over Christmas with 24 days of annual leave
* Career development opportunities with training funding & apprenticeships
* CSR initiatives supporting charities and the local community
* Summer and Christmas social events
* Enhanced Maternity and Paternity pay
* Long Service Awards
* Group Life Insurance
* On-site Parking
* Cycle to Work scheme
* Access to Wycombe Wanderers Corporate Box
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