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Sous chef

Manchester
Airport Retail Enterprises (UK) Limited
Sous chef
Posted: 13 October
Offer description

Overview

We are a family-run UK business operating food and beverage outlets at airports, creating exceptional experiences for all our customers. We believe airport customers deserve better – we are here to delight. We are looking for a committed and enthusiastic individual to join our team as Sous Chef at Manchester Airport, leading our outlets to deliver exceptional food and outstanding customer service with a highly trained and motivated team.

As Sous Chef, you will play a vital role in supporting the Senior Head Chef & Senior Sous Chef’s, overseeing the kitchen’s day-to-day performance while maintaining the highest standards of quality, hygiene, and efficiency. The Great Northern Market concept at Manchester Airport includes managing a kitchen brigade with six kitchens, offering a diverse range of cuisines. The venue has approximately 470 covers and operates from 3am to 10pm.

This is an hourly paid role, and shifts may include early morning starts or late finishes, with no requirement for split or double shifts.

If you’re passionate about hospitality, enjoy managing teams, and want to make a significant impact, we’d love to hear from you.


The Role

As part of the management team, you’ll be responsible for managing all aspects of the kitchen, including stock control, food preparation, and ensuring compliance with hygiene, health and safety, and allergen protocols. You’ll work collaboratively with the front of house team to deliver exceptional dishes for every guest and ensure the kitchen operates efficiently and profitably. You’ll support the senior management to maintain consistently high service levels in line with company policies, driving sales and operational efficiency.


Main Duties

* Ensure the department meets revenue and profit targets.
* Oversee, coach, and guide the team to improve service while adhering to health and safety, food hygiene, food allergens and company specifications/policies.
* Motivate the team through positive communication to deliver excellent quality food in a timely fashion.
* Ensure the health, safety, and wellbeing of colleagues at all times.
* Keep senior management informed of significant issues arising during shifts.
* Ensure confidentiality and data protection when handling personal data.


Requirements

We are seeking an experienced, self-motivated, and enthusiastic individual who is flexible with shift patterns and has a passion for delivering an outstanding dining experience. Leadership experience in a fast-paced kitchen environment is essential.


To Excel In This Role, You’ll Have

* Level 2 Food hygiene certificate (desirable but not essential).
* Significant proven management experience in a kitchen environment, including staff training and development.
* Familiarity with airport-based hospitality (preferred but not essential).
* Demonstrable experience of delivering excellent food preparation services.
* Experience in delivering agreed menus to brand standards.
* Experience with procurement of stock through specified suppliers as needed.
* Proven track record of implementing continuous improvement initiatives.
* Good level of written and verbal communication skills.
* Strong organisational skills and the ability to manage competing priorities.


Knowledge, Skills, And Abilities

* Strong communicator with a clear and supportive leadership style.
* Financially aware, with sound budget controls and effective stock management.
* Strong leadership skills, capable of motivating a team in a busy kitchen environment.
* Performance management skills to maximise individual potential through coaching.
* In-depth knowledge of health and safety requirements in a kitchen, including HACCP, COSHH, food allergens, equipment maintenance, and safety practices.


Personal Qualities

* Resilient and able to deliver results in a fast-paced environment.
* Results-oriented and motivated by achieving challenging objectives.
* Calm and approachable under pressure.
* Passionate about food.

Our values, Growth, Respect, Innovation, Togetherness (GRIT), are reflected in the behaviours we demand. We are looking for candidates who are curious, passionate, resilient, responsible, hard-working, and keen to help others.


Perks & Benefits

* Fully subsidised on-site airport parking
* Free meals while on duty at the site
* Tronc (tips and gratuities distribution system)
* 28 days annual leave (including Bank Holidays), increasing with service
* NEST pension
* Wagestream (flexible pay access)
* Health & wellbeing cash plan with discounts across retailers
* Employee Assistance Programme from day one
* Staff referral bonus scheme


Please Note

* Provide proof of right to work in the UK.
* Airport Security ID Pass required; the process includes passport, criminal records check, and five years of references.


Equal Opportunities

ARE Ltd is committed to diversity and inclusivity and to promoting equity in health, safety and employment. Applications from all backgrounds are welcome.


Accessibility and Adjustments

ARE Ltd provides reasonable adjustments throughout recruitment. If you have requirements or need adjustments, please contact us. Indicate your preferred pronouns in your application if you wish.

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