What You'll Do
* Transition & Transformation – Assist in launching new services by participating in testing activities and creating clear, helpful documentation to support deployment.
* Operations – Manage ticketing systems to track tasks, resolve issues, and escalate when timelines may be at risk. Support daily processes, contribute to reports, and act as the primary support contact for the Process Manager.
* Standardisation & Process Improvement – Identify opportunities for improvement, understand end‑to‑end processes, enforce established standards and guidelines, and communicate effectively across teams.
* Cyber Security Readiness – Work closely with the GIS (Group Information Security) team, serve as a single point of contact for cyber‑related activities and incidents, and proactively keep customers protected.
What You'll Need
* Second or penultimate year of university (any discipline).
* Strong interest in technology and its role in business.
* Excellent teamwork and communication skills for international collaboration.
* Attention to detail and precision in change management, release coordination, and cyber readiness.
* Adaptability, proactive problem‑solving, and decision‑making in a fast‑paced environment.
* Availability to start early July 2026 and commitment to a full‑time placement.
* Ability to manage multiple priorities and remain organised.
Program Details
* Salary: £25,000
* Location: Hatfield
* Program length: 13 months
* Start Date: July 2026
* Contract: Fixed Term – Full time
* Application Process: Online application, behavioural test, video interview, and face‑to‑face interview
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