Job Description
This role involves weekend working. The shift pattern is Friday to Tuesday, with Sat and Sun from home.
Overview
Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in bladder and bowel products for managing acute and chronic conditions. We also offer a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 800 people in the UK, China and India, we supply our products to the NHS and deliver direct to patients' homes through Nightingale Home Delivery, our dispensing appliance contractor.
At Clinisupplies, we want to make a difference in healthcare, that means understanding our customers' needs and delivering on their biggest priorities. We recognise that the NHS needs to offer quality of care and save money - that's why Clinisupplies offers products that are designed to deliver value to customers. We put people living with bladder and bowel conditions at the heart of everything we do. From dedicated specialist nurses, superior customer service and product support to discreet and sustainable home delivery. We believe no-one should ever miss out on life because of a health condition. We're here to help people live more freely.
Responsibilities
As a Customer Care Advisor, you will use our omnichannel service to register new customers, place orders, and answer order related queries. You will...