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Job Role: SAP Key User
The primary role of the SAP Key user is to ensure the customer's requirements are accurately translated and reflected in the SAP system. You will act as the liaison between IT and warehouse operators who support import/export, stock, and inventory management for our customers.
This role is crucial in the implementation of new customers through testing processes and continuous improvement initiatives.
1. SAP testing – validating customer solutions provided by IT to ensure they function effectively for both the customer and the business.
2. Problem-solving complex issues that arise within the system.
3. Holding regular meetings with customers to understand and support their requirements.
4. Managing inventory, cycle counting, and stock control.
5. Analyzing data within the system to identify areas for improvement.
6. Implementing new customers into the warehouse system.
7. Reporting on test matrices.
8. Collaborating with the SAP team in other countries to ensure alignment.
9. Supporting warehouse operators.
10. Proposing continuous improvement and process optimization solutions tailored to each client.
11. Creating and delivering training for the SAP Warehouse support team.
Your Profile
* Experience as an SAP Key User (ERP) is essential.
* Proficiency in PC skills, including Microsoft Office, SAP WMS, and Power BI.
* Experience in customer liaison and problem-solving.
* Strong analytical skills.
What We Offer
* 22 days of annual leave, with an option to purchase up to 5 additional days.
* Pension contribution.
* Life assurance policy providing a payout of 4x salary.
* Employee Assistance Programme offering confidential support, information, and advice.
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