Hours:
Full time/ Part time
Job Purpose
To provide efficient administrative support to the Caremark Watford office, with a particular focus on HR processes and compliance. This role ensures that all documentation, records, and procedures meet both company and regulatory standards.
Compliance & Quality Assurance
1. Ensure all staff files and company records meet Care Quality Commission (CQC) requirements.
2. Monitor compliance audits and report any gaps to management.
3. Maintain confidentiality and data protection standards at all times.
4. Support the Registered Manager in preparing for inspections and audits.
General Administration
5. Manage office communications and correspondence.
6. Update and maintain internal databases, spreadsheets, and filing systems.
7. Provide general administrative support to the management team.
8. Handle enquiries from staff, clients, and external agencies professionally and efficiently.
Requirements
Essential:
9. Previous experience in an administrative role (ideally within HR, recruitment, or compliance).
10. Strong organisational and time management skills.
11. Excellent communication and interpersonal abilities.
12. Good IT skills (Microsoft Office, email, database systems).
13. High attention to detail and accuracy.
Desirable:
14. Experience within the care sector or familiarity with CQC regulations.
15. Knowledge of HR procedures and employment documentation.
Job Type: Full-time / Part-time
Location: 95, St Albans Road, Watford, WD17 1SJ