Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Customer service advisor

Burton
Talent Sure Recruitment Limited
Customer service advisor
£26,210 a year
Posted: 3 July
Offer description

Customer Service Advisor – Travel Claims Salary: £26,210 - £ 29,562 per annum DOE Location: Christchurch / Hybrid Options Available after Probation Hours: Monday – Friday, Shifts between 8.00am – 6.15pm (plus 1 in 6 Saturdays with day off in week) Are you a compassionate and empathetic individual with a passion for helping others? Our client is seeking talented Customer Service Advisors to join their friendly team. As a Customer Service Advisor, you will play a vital role in supporting customers during challenging times. Main Responsibilities: * Investigating, negotiating, and settling claims whilst ensuring a high standard of customer service. * Empathise with customers, understand their needs, and guide them through the claims process. * Evaluate claims against policy terms and conditions, making prompt decisions and providing clear explanations. * Identify potential fraudulent claims and work to recover funds from other insurers. * Handle customer complaints and disputes, striving for amicable resolutions. * Prioritise tasks, meet deadlines, and maintain accurate records. * Work closely with other teams to ensure seamless customer experiences. * Uphold regulatory requirements and company policies. Skills/Experience Required: * Previous insurance, customer service or telephony experience is desirable. * A genuine desire to help people and a commitment to delivering exceptional service. * The ability to communicate clearly and effectively, both verbally and in writing. * A proactive approach to problem-solving and a talent for finding solutions. * The ability to manage multiple tasks and prioritise effectively. * Proficiency in computer systems and relevant software. In return for your hard work and commitment, our client offers fantastic benefits, including: * Enjoy hybrid working after your probation period. * Benefit from opportunities for continuous learning, development, and career advancement. * Take advantage of the free Health Cash Plan. * Enjoy a generous high-street rewards scheme. * Benefit from free travel insurance (subject to eligibility criteria). * Save money on home and motor insurance with exclusive discounts. To find out more about this exciting opportunity, APPLY TODAY

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Apprentice customer service advisor
Widnes
EE
Customer service advisor
Similar job
Customer service advisor - uncapped commission
Frodsham
EE
Customer service advisor
Similar job
Apprentice customer service advisor
Northwich
EE
Customer service advisor
See more jobs
Similar jobs
Service jobs in Burton
jobs Burton
jobs Cheshire
jobs England
Home > Jobs > Service jobs > Customer service advisor jobs > Customer service advisor jobs in Burton > CUSTOMER SERVICE ADVISOR

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save