Job Overview
The purpose of this role is to own the day‑to‑day client relationship, all elements of planning and delivery, and implement the strategic vision for the client, ensuring delivery against financial targets and building a trusted relationship.
At iProspect, a dentsu company, we are a global digital‑first end‑to‑end media agency focused on performance marketing and brand building. We accelerate brands by combining brand and performance marketing to maximise effect, ensuring every penny drives commercial success and positive brand change.
Key Responsibilities
Planning and service, working with the Client Partner. You will be a key contributor to multi‑channel campaign planning and workflows across Intel & Sage campaigns, leading responses to briefs, campaign innovation, experimentation, holistic activation and insights. You will work in partnership with internal Dentsu activation teams and operations, support commercial opportunities for cross‑Dentsu growth, and manage client satisfaction scores.
Key objective: Lead integrated brand and performance planning solutions whilst ensuring market‑leading client service and satisfaction.
* Build strong trust‑based client and cross‑agency relationships.
* Develop and drive transformational cross‑channel planning to deliver best‑in‑class activation and innovation through iProspect’s and DAN’s products and services.
Success Metrics
Client satisfaction: Responsible for successful client satisfaction scoring measured quarterly.
Effective client management: Manage client contacts effectively by ensuring expectations are set and clearly communicated.
Effective planning: Development of an integrated planning strategy that the client buys into.
Excellent client business results: Increased performance for clients on each integrated channel plan.
Positive culture: Demonstrate iProspect & dentsu values.
Positive feedback: Positive 360 feedback from peers.
What You Bring
* Confident presenter.
* Multi‑channel planning experience.
* Broad knowledge of channels.
* Confident in managing mid‑senior level clients and key stakeholders and initiating strategic conversations.
* Ability to find and derive consumer and category insight from available planning tools such as Mintel, Statista, YouGov, CCS.
Benefits
* Great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning.
* 29+ days of annual leave (25 days regular holidays, birthdays off and 3 additional wellness days).
* Opportunity to volunteer for up to 2 days per year and flexible holiday scheduling (agency closed between Christmas and New Years).
* Hybrid working schedule with flexible start/end hours.
Inclusion and Diversity
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting employees, partners and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status or any other protected characteristic. We provide flexible working arrangements and reasonable adjustments. Contact accommodations@dentsu.com for assistance.
Location & Contract
London – 10 Triton Street. Full‑time, permanent contract.
Brand: Iprospect
Time Type: Full time
Seniority level: Mid‑senior level. Employment type: Full‑time. Job function: Business Development and Sales. Industry: Advertising Services.
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