Office Administration: Operations Manager
Enderby, Leicester
Salary guideline: £50,000 negotiable plus Bupa healthcare, 10% employer pension contribution, and bonus potential up to 2 months salary.
Office based 5 days a week. Parking on site.
Role Overview
Operations Manager will be focussed on the efficient delivery and improvement of invoicing, data insights and dashboards, credit control, product import‑export document processing and quality assurance administrative processes. This business administration Operations Manager role is ideal for a hands‑on Office Manager or Administration Manager that likes to learn new skills and look for process improvement opportunities and does not need to be a total expert in all of the above at first.
This newly created role reports directly to director level and is central to ensuring smooth office administration and process efficiency.
Responsibilities & Qualifications
* Proven experience as a business administration Operations Manager, Office Manager, or a multi‑skilled senior office administrator with invoicing and process improvement experience.
* A proactive mindset with the ability to identify and implement new ideas to streamline office administration processes—such as automating workflows, creating regular reports (e.g., invoicing and debtors), and setting reminders for contract renewals covering services like office cleaning, equipment leasing, business insurance, and energy contracts.
* Hands‑on experience with creating dashboards and reports using tools such as Power BI, Microsoft Dynamics 365 (D365), or similar platforms to support data‑driven decision‑making and improve visibility of key metrics.
* The business administration Operations Manager will take ownership of renewals, invoicing, credit control, quality assurance, and import‑export documentation—either by executing necessary actions or preparing options for director approval.
* A collaborative team player with accurate keyboard skills, strong attention to detail, and the ability to find innovative solutions to administrative challenges.
Benefits
* Bupa healthcare.
* 10% employer pension contribution.
* Bonus potential up to 2 months salary (roughly 15%).
* Office based 5 days a week. Parking on site.
Location
This Office Administration Manager position is commutable from Leicester, Enderby, Blaby, Fosse Park, Glenfield, Braunstone, New Parks and surrounding areas like Loughborough, Lutterworth, Hinckley.
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