6-month Fixed Term Contract (with potential for role to be made permanent).
Reporting to the OOH Independent National Sales Manager, you will provide office-based support to the Business Development Manager (BDM) field sales team to drive sales of our total coffee solution (coffee, equipment, side products & technical services). You will focus on qualifying leads, prospecting new business and following up on sales proposals to contribute to revenue growth across the Out-of-Home Industry (OOHI) channel.
The Role:
Identify and contact potential new business operators to generate qualified leads
Build and maintain target lists, ensuring opportunities are tracked in CRM
Prepare, issue, and follow up proposals, responding promptly on behalf of BDMs when required
Drive organic growth by cross-selling coffee, equipment upgrades, and side products to existing customers
Confidently communicate the UCC product range and articulate key benefits to customers
Build strong relationships with internal teams (Sales, Marketing, Operations, Install, Service) to ensure seamless delivery for customers
Support the resolution of service escalations and coordinate equipment installations where needed
Collaborate with Marketing on campaigns and incentives to boost sales and engagement
Monitor lead-to-conversion ratios and sales activity, ensuring accurate CRM and pipeline data
Contribute to reporting and dashboards to track progress against growth targets
Support the OOH National Sales Manager & BDMs by assisting with a broad range of adhoc tasks and projects as required to realise department and Company goals.
The Person:
Proven experience in inside sales, tele-sales, or business development
Proficient in Microsoft 365, CRM systems, and comfortable using data to drive performance
Commercially minded with the ability to qualify leads, identify growth opportunities, and influence buying decisions
Ambitious, achievement orientated and ability to use own initiative
Confident communicator with strong customer engagement and relationship-building skills
Highly organised, able to manage multiple priorities and deadlines
Collaborative, adaptable, and demonstrates UCC Coffee values in all interactions