Join Our Team as a Verification Officer - Belfast City Centre!
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
Are you organised, detail-oriented, and passionate about delivering excellent public service? The Business Services Organisation (BSO) is seeking Verification Officers to support patient entitlement checks in the heart of Belfast.
Role Summary
In this vital position, you will play an important part in ensuring patients receive the correct entitlements by managing every stage of the verification process.
Key Responsibilities
Manage the full entitlement verification process, including: Issuing initial query letters to patients
Recording all correspondence and documentation on the case management system
Opening and processing incoming mail
Assessing entitlement based on received information
Sending reminder, entitled, and not entitled letters as appropriate
Updating the BSO patient registration system with entitlement information
Verify the accuracy of all outputs from the case management system, including patient letters
Respond to patient queries in person or by phone
Participate in daily post-handling procedures in accordance with policies
Liaise with other government agencies to undertake independent verification
What We're Looking For
Strong attention to detail and accuracy
Excellent communication skills
Ability to work well both independently and as part of a team
Proficiency in handling confidential information responsibly
Location: Belfast City Centre
Organisation: NHS - Business Services Organisation
Rate of pay - £12.31 per hour, paid on a weekly basis
Join us in safeguarding and supporting NHS entitlement processes while making a real difference to patients' experiences. For more information please send cv
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
TPBN1_UKTJ