We are recruiting an experienced and enthusiastic PCN Manager to support the Oadby & Wigston PCN to deliver the Network Contract DES specification.
Main duties of the job
The PCN Manager will ensure the delivery ofthe PCNs programmes and PCN Directed Enhanced Service (DES) contract,including the Enhanced Access scheme. Thepost-holder will be an integral part of the PCN leadership team, workingalongside the Clinical Director.
The PCN Manager will provide effective day to day operationalmanagement to ensure the smooth runningof the PCN and Oadby &Wigston PCN Limited(OWI PCN Ltd), overseeing its governance and administration.
About us
The Oadby & Wigston Primary Care Network (OWIPCN) is a Leicestershire County Primary Care Network supporting 6 practices covering a population of approx.55,000 patients. The PCN delivers high quality, patient-centred integrated care services to improve outcomes for our local population, bringing together local health and care organisations to work collaboratively. We are developing a highly motivated, inspiring and expert team of staff to support the delivery of high quality clinical care to patients across our practices.
Job responsibilities
JOB TITLE -PCN Manager
RESPONSIBLE TO -Clinical Director
SALARY -TBC depending on experience
Purpose of the Role
The PCN Manager will ensure the delivery ofthe PCNs programmes and PCN Directed Enhanced Service (DES) contract,including the Enhanced Access scheme. Thepost-holder will be an integral part of the PCN leadership team, workingalongside the Clinical Director.
The PCN Manager will provide effective day to day operationalmanagement to ensure the smooth runningof the PCN and Oadby &Wigston PCN Limited(OWI PCN Ltd), overseeing its governance and administration.
Key responsibilities
Operational and HR management
Oversee effective operational administration and workflowprocesses to enablethe smooth running of the PCN and OWI PCN Ltd andthe delivery of the PCN DES contract and associated schemes, including theEnhanced Access scheme.
Develop and implement the PCN businessplan to support delivery of the PCN strategy.
Oversee compliance with health and safetypolicies and procedures / best practice and ensure all staff, contractors, workers andmembers of the general public discharge them effectively.
Provide operational and HR management to OWI PCN Ltd and its staff,including line management for the Assistant PCN Managerand other key staff.
Ensure robust HR policiesand processes are in place and implemented for OWI PCN Ltd staff.
Manage risks, develop contingency plans with serviceand contract leads.
Development and implementation of the OWI PCN Ltd Business Continuity plan.
Work with PCN practicesto unify structures and processes, asappropriate.
Manage the organisation of PCN events, including the PLT programme.
Chair the PCN meetings and attend OWI PCN Ltd meetingsand ensure that all actions are progressed as appropriate.
OverseeIntegrated Neighbourhood Team meetings.
Performance management & finance
Ensure that national and local commissioner deadlines are met.
Produce performance and qualityreports on the delivery of the PCN schemes / Additional Roles Reimbursement Scheme (ARRS) staff to ensure the deliveryof PCN objectives, indicators and targets.
Ensure that the PCN and OWI PCN Ltds financial resources are managedeffectively, developing andimplementing financial plans and reporting progress to the PCN and OWI PCN LtdBoards, working with the support of the Assistant PCN Manager.
Collate feedback/analysis data to report to theICB and other organisations, as required.
Oversee the provision of key performance management data, as appropriate, includingInvestment & Impact Fund (IIF) indicators, working with the supportof the Assistant PCN Manager.
Ensure that the PCNs ARRS claims are submittedwithin the prescribed timescales.
Governance
Develop and maintain effectiveprocesses to ensurethat the PCN adheres to itsgovernance structure.
Ensure that OWI PCN Limited complieswith its statutory requirements and companylaw.
Maintain conflict of interestregisters for the PCNand OWI PCN Ltd Boards.
Review, manage and report on contracts held by the PCN.
Ensure the completion of audits, as required,and report the findings to theappropriate person/organisation within any time limits set.
Work to ensure equalityand diversity legislation is adhered to in PCN activities.
Digital, IM&T and Information Governance
Ensure that the companysIM&T equipment is effectively procuredand maintained.
Ensure the companys compliance with the GDPR, Freedom of Information andother relevant legislation andprofessional information management standards.
Manage the PCNs GP TeamNet portalin conjunction with the AssistantPCN Manager.
Review and manage Data Sharing Agreements and Data Protection Impact Assessments.
Audit appropriate access boundariesto the SystmOne hub and GP TeamNet.
Review and improve the PCNs digital maturity and adoption of new technology to enhance patient access and increase PCNproductivity and improve the care offer.
Quality
Work with PCN colleagues and Practice Managers to ensure adequateresponses to complaints and learning events, maintaining aregister and implementing learnings.
Create appropriate policies and procedures to ensure the smooth runningof the company and the PCN.
Use data and population healthmanagement / risk stratification tools to understand demand, capacity and activity and drive improvements in patient access,quality and outcomes, operational efficiency and staff experience at work.
Relationship Management & Communications
Develop an effective communications strategy and ensure effective communication is maintainedwithin the PCN and with commissioners and external stakeholders.
System engagement andrepresentation with otherPCN managers and ELR GP FED Limited/ICB/LMC.
Represent the PCN with partnerorganisations as appropriate and agreed with the CD.
Build relationships and facilitate cooperation between practices to support joint workingwhere appropriate.
Develop and manage the PCNs website,with the support of the Assistant PCN Manager.
Foster closer workingrelationships and communication across Practice Managers.
Maintain strong workingrelationships with Clinical Director.
Proactively seek newopportunities for PCN development including pilot projectsfor the ICS and develop businessplans / applications, where appropriate, with approval of the PCNand OWI PCN Ltd Boards.
Equality and Diversity
Support the equality, diversity and rights of patients, carers and colleagues.
Act in a way that recognises the importance of peoples rights,interpreting them in a way that is consistent with Practices proceduresand policies, and current legislation.
Respect the privacy, dignity,needs and beliefsof patients, carersand colleagues.
Behave in a mannerwhich is welcoming to individuals, is non-judgmental and respects theircircumstances, feeling priorities and rights.
Personal/Professional Development
Participate in individual performance review, including taking responsibility for maintaining a record of ownpersonal and/or professional development.
Take responsibility for ones own performance, development, learning and performance and demonstrating skill and activities to others who areundertaking similar work.
This job description is not allencompassing. Over time the emphasisof the job may changewithout changing the generalcharacter of the job. Your duties may be reviewed from time to time and revisedand updated in consultation with you to reflect appropriate changes.
Disclosure and BarringService Check
This post is subject to the Rehabilitation of Offenders Act(Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made tothe Disclosure and Barring Service(formerly known as CRB) to check forany previous criminal convictions.
Person Specification
Qualifications
* Evidence of a sound education
* Evidence of a commitment to continuing professional development
* Degree Level Education
* Management Training
Skills
* A solutions focused approach to problem solving.
* Effective communication (oral and written) and excellent inter-personal skills.
* Good IT skills including MS Office.
* Approachable with the ability to listen and empathise.
* Excellent time management and ability to prioritise.
* Customer service and complaints resolution.
* Ability to write business plans and business cases.
* Leadership and communication qualification.
* Change management.
Experience
* Management experience in a healthcare setting.
* Experience of working within and influencing a team.
* Experience of financial and budgetary management.
* Working knowledge of the Microsoft Office Suite.
* Project Management Experience
* Experience in primary care.
* Experience of working with regulatory bodies.
* Company Governance.
Qualities
* Personable and approachable
* Adaptable and innovative
* Enthusiasm, with energy and drive
* Trustworthy, honest, reliable, caring and sympathetic
* Hard working, reliable and resourceful
* Willing to work flexible hours as necessary
* Ability to work flexibly across a number of bases
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr