Senior Human Resources Advisor – United Utilities
Hybrid (average 3 days per week in the office) with regular travel across the North West, including Cumbria.
Competitive salary & benefits.
About the role
Are you a hands‑on Employee Relations expert with strong experience navigating complex and sensitive ER cases? United Utilities is seeking a Senior HR Advisor to lead proactive absence management and support high‑risk, sensitive, and escalated ER cases.
This is not a generalist HR role; we’re looking for a seasoned ER professional who thrives in fast‑paced environments, collaborates seamlessly with our external advisory partner, and brings strategic oversight to sensitive escalations.
Responsibilities
* Lead on ER cases, including disciplinary, grievance, ill‑health, and capability matters, ensuring thorough documentation, timely progression, and resolution aligned with legal and policy frameworks.
* Act as the internal escalation point supporting People Business Partners and line managers; review complex cases and advise on appropriate next steps, working closely with our external ER advisory partner.
* Analyse ER data to identify trends, risks, and opportunities for improvement; provide insights to senior HR and business leaders and contribute to strategic planning.
* Provide expert interpretation and advice on ER policies in complex scenarios, ensuring alignment with organisational values, legal obligations, and best practice.
* Ensure all ER activities meet legal requirements, internal policies, and ethical standards, championing consistency and fairness in every case.
* Work closely with HR colleagues, line managers, and trade union representatives to support effective and timely case resolution.
* Partner with key stakeholders across United Utilities to ensure ER cases are managed with professionalism and resolved effectively, fairly, and in a timely manner.
Qualifications
* Proven experience in employee relations or a similar HR role with a strong focus on complex casework.
* Required CIPD qualification (minimum Level 3) and either qualified or actively working towards Level 5.
* Deep understanding of employment law, case law, and HR best practices.
* Ability to analyse complex situations and data to make informed, balanced decisions.
* Exceptional communication, negotiation, and problem‑solving skills.
* Confidence and credibility to build strong relationships with stakeholders at all levels.
* Discretion and professionalism when handling sensitive or high‑risk matters.
* High attention to detail and the ability to manage multiple priorities under pressure.
* A calm, pragmatic and collaborative approach in high‑pressure situations.
* Ability to travel to sites across the North West as needed.
Benefits
* Competitive salary and pension scheme (21% combined).
* Annual performance‑related bonus up to 7.5%.
* 26 days’ holiday rising to 30 with service, plus bank holidays.
* Wide range of private healthcare and wellbeing benefits.
* Opportunities for professional development and investment in your growth.
Additional Information
We value diversity, inclusion and innovation in our workplace, fostering a culture where our people can grow, excel, and be themselves. Whether you join a team that shares your vision or connect with colleagues across our networks, you’ll find a welcoming and supportive organisation ready to help you thrive.
We may close this vacancy early due to high volumes so we encourage you to submit your application today!
Location
Warrington, England, United Kingdom
#J-18808-Ljbffr