Project Manager
£800.00 per day (Umbrella)
London (Hybrid – 3 days per week in office / 2 days WFH)
12 Month Contract
HSBC are currently searching for a Project Manager to support their team in London. This role is responsible for leading the delivery of a major skills-based transformation, centred on the deployment of SAP SuccessFactors Talent Intelligence Hub and Career & Talent Development capabilities.
Role Responsibilities
Delivery Leadership
* Lead the full lifecycle delivery of Talent Intelligence Hub and Career Development modules (plan - design - build - test - deploy - transition to BAU)
* Define and manage detailed project plans, milestones, and deliverables across multiple workstreams.
* Ensure alignment between business requirements, people requirements and underlying technology / data ecosystem (including skills architecture)
* Drive delivery to agreed timelines, scope, and budget, proactively managing trade-offs where required.
* Ensure delivery is anchored in business outcomes and adoption
* Own the integrated delivery plan across all business workstreams, including: Change & Adoption, Process & Experience, Technology & Data
* Identify and actively manage cross-functional dependencies and risks.
* Ensure alignment with other HR and enterprise technology initiatives.
* Partner closely with the Change & Deployment Lead to ensure: Change plans are integrated into the overall delivery plan, adoption is designed into delivery and activities are sequenced correctly with deployment adoption
Stakeholder & Governance Management
* Establish and manage effective governance forums (e.g., steering committees, design authorities)
* Provide clear, high quality reporting on progress, risks, issues, and decisions required.
* Engage and influence senior stakeholders across HR, Technology, and Business leadership.
Business Case & Benefits Realisation
* Support the development and refinement of the project business case, ensuring clear linkage between investment, capabilities delivered, and expected business outcomes.
* Define and maintain a structured benefits realisation framework
* Work with HR, Finance, and business stakeholders to baseline current state and define target outcomes
* Track and report progress against defined benefits and value metrics throughout the project lifecycle
* Identify risks to benefit realisation early and drive mitigating actions.
Vendor & Technology Delivery Oversight
* Provide business-side oversight of technology delivery in partnership with IT, SAP vendor and implementation partners
* Monitor delivery quality, timelines, and alignment to business needs.
Risk, Issue & Financial Management
* Develop and maintain detailed project plans, milestones, and deliverables.
* Track progress against plan and manage deviations
* Proactively track, and actively manage, cross-workstream dependencies, risks and issues. Implement mitigation plans, actions and escalate where required
* Maintain and drive a robust RAID framework across the project.
* Support budget tracking, forecasting, and resource planning. Track project financials, including budget, forecasts, and vendor costs.
Qualifications & Experience
Essential
* Proven experience as a Project or Project Manager in complex, cross-functional transformations
* Strong experience working on HR / Talent / People projects
* Demonstrated ability to manage multiple workstreams and senior stakeholders
* Strong governance, planning, and risk management capability
* Demonstrates ability to deliver measurable business outcomes and benefits
* Excellent communication and stakeholder engagement skills
* Experience partnering, and working closely with, cross-functional teams (e.g., Technology, Data, HR/People, Governance, Comms), system integrators and technology vendors
Highly Desirable
* Experience with SAP SuccessFactors (particularly Talent Intelligence Hub and Career & Talent Development modules)
* Experience in skills-based transformation or talent marketplace implementations
* Strong understanding of skills-based organisations / talent marketplace / workforce transformation
* Experience delivering global HR transformation projects
* Experience driving post go-live adoption and value realisation for large-scale transformations.
* Experience leading cultural and behavioural change, not just system or process change.
* Track record of delivering at pace with measurable outcomes
* Relevant professional qualifications (e.g., Project Management) are desirable.
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