Location: Tring HP23
Salary: £27,000 - £29,250
Working Hours: 40 hours per week, Monday to Friday
As part of our team and reporting to the Operations Manager, you'll be the heartbeat of our Hire Desk, ensuring everything runs smoothly and efficiently. Your responsibilities will include handling enquiries, converting leads into successful deals, and planning the seamless delivery and collection of all hire vehicles. Your contribution will be crucial in supporting the team's activities and driving our success.
Your Main Responsibilities Will Include:
1. Dealing with enquiries and converting them into hire business
2. Manage incoming orders (On-hires) and coordinate requests for collections (Off-hires).
3. Accurately calculate and provide quotes using our CRM system.
4. Efficiently plan transport for timely deliveries and collections.
5. Prepare drivers' paperwork daily to ensure seamless operations.
6. Maintain daily communication with sites
7. Manage and report on customer loss and damage cases.
8. Answer incoming calls, pro...