Housing Support Worker / Homelessness Case Worker
Location: Blaenau Gwent, Ebbw Vale area
Salary: £24,242.40
37 hours per week | Temporary (with strong possibility of moving to a permanent contract)
Are you passionate about supporting people through mental health challenges and helping them maintain a safe and stable home?
We're looking for a dedicated Caseworker to join a supportive team delivering vital housing-related support to individuals facing complex mental health and tenancy challenges.
This is a rewarding and fast-paced role supporting people who may be homeless or at risk of losing their tenancy. You'll:
* Provide emotional, practical, and crisis support to individuals with complex needs
* Support people to secure and sustain accommodation, preventing eviction
* Complete assessments, risk management, and support plans
* Offer guidance around benefits, debt, and accessing wider services
* Work closely with multi-agency partners including health and housing services
* Support individuals through resettlement into new accommodation
You'll play a key role in empowering people to improve their wellbeing and regain stability.
What We're Looking For
* Experience supporting people with mental health challenges or emotional distress
* Understanding of trauma-informed and person-centred approaches
* Knowledge of safeguarding and risk management
* Strong communication and relationship-building skills
* Ability to manage a varied caseload and work independently
* Full UK driving licence and access to a vehicle
* A live DBS on the update service is essential for a quick start
Desirable:
* Knowledge of welfare benefits or housing legislation
* Experience working in the community or people's homes
* Ability to speak Welsh
Why Apply?
* Make a real difference supporting people through challenging times
* Be part of a supportive, values-driven team
* Access to training, development, and career progression opportunities
* A role where your compassion, resilience, and initiative are truly valued
If you're driven to support people to rebuild their lives and maintain independence, we'd love to hear from you.
INDALL