Roles: Scheduling Administrator
Location: Brighton area
Hours: Full-time, Monday-Friday, either 8:30am-5:00pm or 8:00am-4:30pm (shared between two coordinators)
Pay: £26,000 per annum + quarterly non-contractual team bonus
An excellent opportunity has arisen for two Scheduling Administrators to join one of our clients, a busy and well-established organisation. This is a fast-paced, client-focused role involving diary management, coordination, and a variety of administrative tasks.
Benefits:
* Team quarterly bonus (non-contractual))
* Additional bonuses after probation and milestone anniversaries
* Modern serviced office with excellent facilities and on-site gym
* Friendly, social culture (e.g., sweet treats, occasional cocktail events)
The Requirements:
* Exceptional attention to detail and strong organisational skills
* Excellent customer service skills (telephone and written)
* Confident using online mapping or route-planning tools (training can be provided)
* Previous CRM experience (Zoho preferred but not essential)
* Ability to multitask and manage high call volumes alongside admin tasks
* Collaborative team player with a flexible approach
The Role:
* Manage and coordinate busy diaries, handling a high volume of weekly appointments
* Liaise with clients and third parties to confirm details and arrange access
* Plan logical and efficient travel routes to support punctual attendance
* Handle changes, cancellations, and rescheduling quickly and professionally
* Act as a first point of contact for queries, resolving issues as they arise
* Respond to inbound calls, emails, and online enquiries in a professional manner
* Upload and manage reports via the CRM system, keeping clients informed of progress
* Create and send daily invoices, including first-stage debt collection when required
* Provide reception cover during busy periods, lunchtimes, or holidays
* Anticipate and prepare diary space for new bookings
* Distribute literature and information packs when needed
If you're keen to join a supportive and professional team that values organisation, attention to detail, and great service, then please apply to this Scheduling Administrator role below or call Jamie Watson on 01273 063769 between 9:00am - 5:30pm.