We are looking for a bubbly and energetic Receptionist to join our Front Office team at The Barnsdale, Rutland.
Our 46-bedroom hotel overlooks the beautiful Rutland
landscape with a picturesque courtyard, with a kitchen brigade providing fine
dining using many ingredients sourced from the wealth of fine produce found in
the locality. Encircled by idyllic surroundings on the north shore of Rutland Water,
the hotel is a tranquil rural haven, close to the charming market towns of
Oakham and Uppingham.
As part of the reception team, you will be one of the first people to welcome our guests into our beautiful Hotel. You will help to create those enchanting moments which sets the tone for our guests’ visit, whether they have come for a dining experience or an overnight stay. Likewise, you will also be the final person our guests see, and your aim will be to give them a wonderful lasting impression that they will never forget.
We can offer you:
* An
amazing opportunity of joining and being part of a very exciting
adventure.
* An
excellent starting salary or hourly rate, plus generous tronc to top up
your monthly earnings.
* Access
personalised training, buddy programmes, clear career paths and genuine
opportunities for your development.
* Discounted
rates across our restaurants and hotels for you, family and friends to
enjoy.
* Wagestream
- access up to 40% of your pay before pay date, and save directly from
your salary.
* 28
days’ holiday + birthday off (including Bank Holidays).
* Team
recognition programme to celebrate your achievements.
* Referral
bonus scheme for recommending top talent - earn up to £300.
* Flexible
scheduling without split shifts.
* Complimentary
team meals on shift.
* Long
Service Awards - lunches for two with all the trimmings, complimentary
room stays with breakfast and dinner, Lion King tickets to the West End,
and so much more.
* Industry
supplier trips and visits, as well as access to masterclasses and
workshops.
* Flexibility
to move across our Group, as you develop with us.
* Access
to apprenticeships and accredited qualifications up to Level 4.
You will:
* Support the Reception Manager or Supervisor in the overall running of the Front Desk.
* Be comfortable working with various systems and technology, and take reservations on an ad-hoc basis via the phone.
* Have an eye for detail and be able to naturally build a relationship with guests which come through our hotel doors each day.
* Have an understanding of service recovery techniques, and be comfortable in handling guest complaints when they arise.
* Be a friendly people person and possess excellent communication skills.
* Be comfortable working independently, but equally as part of a bigger team.
* Undertake relevant training and development and keen to progress you career though our support.
* Have at least 1 years' experience in a busy, fast-paced hospitality environment.
At Signet Collection, we believe that our appearance reflects
the luxury and elegance our guests expect when they stay with us. As you
consider joining our team, we want to remind you of the importance of
presenting yourself in a way that reflects our style of hospitality; warm,
charming, and polished.
So, if you are dedicated to making each and every guest
experience unequivocally brilliant, and have what it takes, we would love to
meet you!