Were on the lookout for an exceptional Meeting & Events Coordinator to join our passionate team at Richmond Hill Hotel.
Nestled in the heart of Londons greenest borough, our independently owned Georgian hotel is just a stones throw from the royal park Londons gateway to nature. Our people are at the heart of everything we do, and their energy, creativity, and care have earned us recognition from The Sunday Times and The Caterer as one of the best employers in hospitality.
At Richmond Hill Hotel, were proud of our award-winning culture: progressive, people-focused, and refreshingly different. We believe in authenticity over formality, creativity over routine, and genuine hospitality over cookie-cutter service. Our team is empowered to be themselves, add personal touches, and create unforgettable experiences for our guests.
Whats in it for you...
Competitive salary of £28,000 plus monthly service charge (average £450 ) and departmental incentives.
Well-being perks : free health cashback plan for you and your family, free use of our onsite gym, meals on duty, and onsite parking.
Time off that grows with you : extra days holiday for every year with us (up to 5 additional days).
Flexibility : we know life isnt one-size-fits-all, and we support flexible working patterns.
Development & recognition : bespoke training, Employee of the Month, Manager of the Quarter, long service awards, and more.
Perks & savings : sala ry sacrifice schemes (bike, laptop, gym membership), online discounts, and our refer-a-friend scheme (up to £500).
What youll be doing...
As our Meeting & Events Coordinator, youll be the friendly face and organised mind behind unforgettable events from intimate dinners to buzzing weddings and inspiring conferences.
Own the guest journey : manage enquiries, proposals, show rounds, contracts, and follow-up with care and precision.
Create connections : be a trusted point of contact for clients, offering advice, ideas, and thoughtful touches that make them feel truly valued.
Deliver moments that matter : oversee events with confidence, handling details and last-minute changes seamlessly so guests can simply enjoy the experience.
Maximise impact : convert enquiries into bookings, upsell where it adds value, and ensure every event feels personal.
Collaborate : work closely with colleagues across the hotel to ensure smooth communication and flawless delivery.
Gather feedback : listen, learn, and share insights to keep raising the bar for service and guest satisfaction.
What were looking for
A genuine passion for hospitality and people you thrive on making guests feel cared for and remembered.
A natural organiser with a creative spark, ready to suggest ideas and bring events to life.
Someone with a warm, confident personality who can balance professionalism with authenticity.
A positive, solutions-focused mindset calm under pressure and quick to turn challenges into opportunities.
If youre excited by the idea of creating events that people will talk about long after they leave, wed love to hear from you. Bring your energy, your ideas, and your authentic self well give you the support, training, and freedom to make a real difference.
Please note: applicants must be eligible to live and work in the UK.
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