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Head of

Nottingham (Nottinghamshire)
Boots Opticians
Posted: 7 November
Offer description

Job Description

Contract: Full-time, Permanent

Salary: Lv 4

Location: Nottingham, Support Office

Closing date: 13/11/25

Recruitment Partner: Daniel White, Daniel.white1@boots.com


About the role

The Portfolio Management Office (PMO) is part of the IT Planning and Governance function within International Technology & Advanced Analytics (IT2A). This department sets the standards and governs the portfolio of projects delivered within IT2A.


Responsibilities

* Improving the processes and underpinning reporting that ensures a clear and accurate view of our resources
* Working with project managers to improve the accuracy of resource forecasting
* Working with line managers to establish best practice in the management of project resources, using our portfolio planning tool (KeyedIn) to supply resources and to monitor upcoming demand.
* Working with our partners to develop an organized supply of quality resources to fulfil project demand.
* Managing programs to lead best practice and increase capabilities across the Project Management community. For example, risk and issue management, planning and estimation, project financial management, stakeholder management. Help develop training materials and deliver training where required.
* Planning, preparing and running governance bodies to ensure the health of the portfolio of projects is clear for senior leaders, and financial information is tracked accurately across all projects. Highlighting concerns and focusing senior management time where it is most required.
* Managang daily relationships with resource partners to ensure the smooth and fast supply of quality resources to meet demands.
* Facilitate portfolio planning reviews with senior stakeholders. Identify actions and ensure these are followed through to completion
* Contribute towards new and improved existing internal portfolio management office governance, planning and resourcing processes and ways of working to ensure the services provided by the function are effective and value adding to the organisation.


What you'll need to have

Experience of delivering one or more central PMO services to multiple delivery teams or of managing the end-to-end delivery of complex IT projects

Experience of IT project delivery frameworks and processes

Demonstrable stakeholder management ability, and clear communication skills.

Expert data analysis, problem solving and interpretation skills, including proficiency with MS Excel


It would be great if you also have

* Experience leading multi-national teams, with mixed employment types
* Experience managing projects with a team comprised of onshore and offshore resources
* Experience managing and governing budgets
* Experience of a retail organisation
* Experience of processes in relevant departments (e.g. portfolio planning, enterprise resource management, quality assurance)
* Agile scrum master or product owner experience and accreditation
* Project management qualification, e.g. APMP, Prince2, MSP
* Experience with analytical tools and applications (e.g. PowerBI)


Our benefits

* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.


Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.


What''s next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Business Area

Support Office

Function

Retail & Central Operations

Hours per week

37.5

Latitude,longitude 1

52.927182,-1.183948

Is this a Global Brands req?

No

Airport

No

Should this appear on the No7 Beauty Company website?

No

Company

Non Stores

Division

Non Stores

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

East Midlands

Area

East Midlands (non stores)

Store

Nottingham Support Office

Req Posted Date

30-Oct-2025

County

Nottinghamshire

Country

UK

Address 1

Recruitment Service Centre (D94)

Address 2

Thane Road

Address 3

Nottingham

Post Code

NG90 1BS

Source

Boots

#J-18808-Ljbffr

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