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As our IBA Account Handler, you will join an established and highly supportive team, responsible for clearing outstanding balances and resolving queries on assigned accounts or activities. This role supports the achievement of Key Performance Indicator targets, ensures accurate record-keeping, and contributes to the overall success of the business by working within established controls and procedures. It’s an ideal opportunity for someone looking to deepen their experience in accounts.
Contract & Working Arrangement
This is a 6-month contract position. The role is hybrid, requiring at least 2 days per week in either our London or Milton Keynes office.
What You’ll Be Doing
* Reconcile receipt of funds within agreed timeframes and identify/query any unallocated cash items.
* Assist with account reconciliations to markets and clients as needed.
* Chase all outstanding accounts appropriately.
* Support the review and processing of IBA payment requests.
* Escalate issues for resolution or direction in line with policies and procedures.
* Monitor and collect funded balances.
* Ensure timely and accurate completion of all processes.
* Resolve queries promptly and efficiently, in line with agreed service levels.
* Build positive relationships with Business Divisions, Suppliers, and Markets.
* Liaise with auditors as needed to support annual reporting.
Who We’re Looking For
* Proficiency in Microsoft Outlook, Word, and Excel (intermediate level).
* Strong interpersonal and communication skills (verbal and written).
* Excellent organizational skills with the ability to self-manage and show initiative.
* Familiarity with insurance broking platforms such as Acturis is helpful but not essential.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Accounting/Auditing
* Industries
Insurance
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