Salary: £43,000 - 79,000 per year Requirements: Minimum 5 years practical experience in finance systems or Business Central functional work Strong facilitation skills and a track record of running workshops with senior finance stakeholders Excellent requirements writing skills, comfortable producing BRDs, clear user stories and crisp acceptance criteria Proven experience coordinating delivery plans and tracking milestones in Azure DevOps or similar tools Experience owning UAT planning and business readiness activities, including training and cutover support Clear communicator able to translate technical implications into business language and to push back where necessary on scope and risk Comfortable working in a matrix environment and engaging with stakeholders at all levels Exposure to Business Central configuration and common integration patterns (preferred) Familiarity with Agile delivery and sprint cadence, with experience working alongside development teams to refine scope and estimate work (preferred) Prior experience in payment, settlement or billing domains (advantageous but not required) Basic understanding of data migration considerations (preferred) Responsibilities: Act as the finance facing functional lead, owning relationships with finance owners and representing business needs to IT and delivery teams Take a hands-on role in implementing Business Central customisations and configurations under guidance from the Senior BC Developer Lead and co-facilitate requirements workshops with the Product Owner, capturing business processes, reporting needs and acceptance criteria Draft and maintain the Business Requirements Document and feature briefs, ensuring clarity on business outcomes and constraints Translate BRD content into user stories and acceptance criteria for the Product Owner to prioritise Coordinate delivery activities and maintain pragmatic delivery plans and schedules that reflect Product Owner priorities; track progress, dependencies and milestones Own UAT planning and execution, coordinate business testers, validate results and sign off acceptance with stakeholders Lead cutover readiness and hypercare coordination to ensure successful transition to business operations Maintain issue, decision and risk logs and escalate materially to the Product Owner and Head of Dept as required Provide business transformation support including training, runbooks, and process guides to embed new ways of working Act as a trusted adviser to the Product Owner on business impact, prioritisation trade-offs and stakeholder engagement Technologies: Azure DevOps Support Matrix Network Product Owner Cloud More: At PayPoint, we operate a retail network of over 30,000 local shops, managing and settling over £10 billion of omnichannel payments annually. We are excited to modernise our settlement and billing systems and are looking for a Functional Lead to enhance our Billing and Settlement services. This hybrid role provides an opportunity to be part of a supportive team in Welwyn Garden City, offering a range of benefits including a holiday purchase scheme, on-site gym access, a contributory pension scheme, private medical insurance, and professional development opportunities. We are committed to fostering an inclusive culture where everyone can thrive. last updated 12 week of 2026