Haven Kent Coast formerly known as Allhallows our park on the Hoo Peninsular is situated along the Thames estuary offering the closest sandy beach to central London. Allhallows-on-Sea, Near Rochester, Kent ME3 9QD GBR Job Details Position: Pool Shift Leader Type: Full-Time / Part-Time / Seasonal Pay Rates: Up to £13.21 per hour when leading a shift Join our One Great Team here at Haven as a Swimming Pool Shift Leader! Dive into an exciting role where you’ll lead our team in making waves, ensuring a safe, fun-filled swimming experience for every guest. In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies. Key Responsibilities - Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service. - Enforce facility rules and regulations to promote a safe and enjoyable environment. - Conduct regular safety inspections of pool equipment and facilities. - Provide prompt, professional guest service, addressing complaints and special requests. - Assist in training new team members on company policies and procedures. - Participate in team duties while stepping up as the shift leader when assigned. Requirements - Experience as a Senior Lifeguard, Team Leader, or Supervisor in a leisure, sports or activities setting is preferred. - Strong leadership and communication skills. - Highly detail-oriented, with a strong commitment to conducting thorough safety checks, ensuring full compliance with all safety guidelines. - Ability to maintain focus and act quickly in emergency situations. - Committed to providing high-quality, customer-focused service. - Flexibility to work weekends, evenings, and holidays as needed. Preferred Qualifications - National Pool Lifeguard Qualification (NPLQ) - Swimming Pool Technical Operator Qualification (SPTO) - National Pool Lifeguard Qualification Training Assessor (NPLQ TA) This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. What We Offer - Attractive pay with overtime opportunities. - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test. If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.