Bupa Dental Care is looking for a Dental Receptionist to join our welcoming and professional team in Newcastle Upon Tyne. As the first point of contact for our patients, you’ll play a vital role in creating a positive and efficient experience from the moment they walk through the door.
Job Responsibilities
* Greet patients in a friendly and professional manner
* Manage appointments, patient check‑ins and records
* Handle incoming calls, emails and patient enquiries
* Support the clinical team with day‑to‑day admin tasks
* Maintain a clean, organised and welcoming reception area
Qualifications
* Customer‑facing experience (dental or healthcare setting a plus)
* Confident, polite and professional communication skills
* Strong organisational skills and attention to detail
* Ability to multitask in a busy environment
* Comfortable using computer systems (training will be provided)
* Positive and professional in a fast‑paced environment
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong communication skills face‑to‑face, via telephone and email
* Proficient with Microsoft Word and Outlook and overall strong organisation skills
* Previous experience with promoting company products and services
* Preferred dental experience
* Passion for delivering excellent patient service
Benefits
* Competitive pay rates and opportunities to increase through training and development
* Access to MyHealthcare, including remote GP, physiotherapy and mental health support, plus an allowance worth approximately £350
* My Bupa Extras – discounts at retailers and tools for financial wellbeing
* Access to discounts at gyms and fitness facilities across the UK, including online digital providers
* Employee Assistance Programme, Family Mental HealthLine and Personal Energy wellbeing program
* Discounted dental insurance, extendable to immediate family members
* Additional health and wellbeing benefits: Cycle to Work Scheme, free annual flu vaccine, discounted eye tests and Bupa’s Menopause Plan
* Wagestream – access your income before payday
* Career pathways and support throughout your working life with Bupa Dental Care
* And many more – just ask
Here at Bupa Dental Care, our people are at the heart of everything we do. We create environments where people look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
Equal Opportunity and Disability Statement
Bupa Dental Care is an equal opportunities employer. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Apply now to join our team at Bupa Dental Care, Newcastle.
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