At RBH we believe our people
are our biggest assets and understand the value in putting them first. Our
approach to diversity in the workplace, health & wellbeing, sustainability
and individuality sets us apart from our competitors and is one of the reasons
we are rated Top 30 Best Places to Work in Hospitality. We are
passionate about the industry and always on the lookout for new talent to join
us on our journey.
OUR HOTEL
Courtyard by Marriott
Sheffield is a stylish, contemporary hotel designed for the modern traveller.
With 150 bedrooms, a vibrant Aspen Bar & Restaurant, and a flexible meeting
room ideal for intimate corporate gatherings, the hotel blends comfort, functionality,
and exceptional service. Located close to Sheffield city centre and major
transport links, it attracts a strong mix of corporate, leisure, and group
business offering an exciting platform for a commercially minded sales leader
to make a real impact.
BRAND
DESCRIPTION
Courtyard by Marriott is
built on the belief that travel should be uncomplicated and productive. The
brand focuses on smart design, modern comfort, and intuitive service empowering
guests to work, relax, and explore with ease. As part of the world renowned
Marriott portfolio, Courtyard offers global recognition, trusted standards, and
a strong commercial footprint.
A DAY IN THE LIFE OF A DIRECTOR OF SALES (MATERNITY COVER)
The Director of Sales is
responsible for driving the hotel’s commercial success by leading proactive
sales strategies, building key client relationships, and maximising revenue
opportunities across all market segments.
What you’ll
be doing…
* Develop and implement strategic sales
plans to achieve and exceed revenue targets across rooms, meetings, and
corporate accounts.
* Lead on the creation and delivery of the
Hotel Sales Plan, reviewing performance monthly and adjusting activity to
maximise results.
* Build and maintain strong relationships
with key corporate clients, travel agents, and event organisers, acting as
the primary contact for high value accounts.
* Personally conduct a minimum of 10 sales
appointments per week, focusing on high‑yield opportunities.
* Host client hospitality events and FAM
trips to showcase the hotel and strengthen partnerships.
* Identify new business opportunities
through proactive research, networking, and lead generation.
* Collaborate closely with the General
Manager on the annual Business Plan and Budget, presenting to the owners
when required.
* Attend weekly strategy meetings,
contributing to commercial decisions that maximise hotel yield.
* Work with Marketing to align sales
activity with campaigns, promotions, and seasonal offers.
* Conduct competitor analysis to inform
pricing, positioning, and commercial strategy.
* Prepare detailed sales reports and
analyse key metrics to support strategic decision‑making.
* Represent the hotel at industry events,
trade shows, and local business gatherings to strengthen brand presence
and generate leads.
* Lead recruitment, training, and
development of sales team members, ensuring exceptional customer service
and strong sales capability across the hotel.
* Ensure all sales activity is accurately
recorded and aligned with RBH standards.
WHAT WE NEED FROM YOU
* Minimum of 3 years’ experience in
hospitality or events sales, with a proven track record of achieving
revenue targets.
* Strong leadership and people management
skills, with the ability to inspire and develop others.
* Exceptional communication and
presentation skills, with a confident, persuasive approach.
* Strong commercial acumen with experience
in forecasting, strategic planning, and performance analysis.
* Proficiency in CRM systems (Delphi,
Salesforce, or similar) and Microsoft Office.
* Excellent negotiation and contract
management skills with strong attention to detail.
* Highly organised, able to manage multiple
priorities in a fast‑paced environment.
* Flexibility to attend events, meetings,
and networking opportunities outside standard hours.
* A proactive, positive mindset with the
ability to identify and act on new opportunities.
OUR
BENEFITS
You will have access to a
benefits package we believe truly works for our people:
* Discounted hotel room rates for you and
your friends & family
* An additional day's leave for your
birthday
* Enhanced maternity, adoption & shared
parental leave
* Course sponsorship
* 30% F&B discount at RBH hotels
* Refer a Friend scheme (earn £250 per
referral, up to 5 referrals)
* Flexible working arrangements
* Wagestream – choose how and when you get
paid
* Life Insurance
* Employee Assistance Programme
* Social and wellness events throughout the
year
* Free meals on duty, saving you over £1000
per year
* And much, much more
EQUAL OPPORTUNITIES
RBH
Hospitality Management is an equal opportunity employer. We believe in hiring a
diverse workforce and sustaining an inclusive, people‑first culture. If at any
point throughout our process you require reasonable adjustments, please contact
careers@rbhmanagement.com.