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Facilities contract support manager va2626

London
Support manager
Posted: 4h ago
Offer description

Location: Central London (multiple client sites) Salary: £45,000 Contract: Full-time, permanent (40 hours per week, Monday–Friday) Anabas is a national Facilities Management company specialising in delivering high-quality workplace experiences for corporate office occupiers. We take pride in creating environments where people feel supported, valued, and able to perform at their best. We are seeking a Facilities Contract Support Manager to work alongside our Account Director, supporting the delivery of FM services across multiple client accounts in Central London. This is a highly visible, client-facing role suited to someone who values professionalism, collaboration, and outstanding service delivery. The Role As Facilities Contract Support Manager you will provide day-to-day operational support to our site-based Facilities Managers and their teams, ensuring our clients receive a consistent and high-quality service. You will be a trusted presence on site — approachable, dependable, and proactive — helping to resolve issues quickly and supporting teams to succeed. Key Responsibilities Support the delivery of Facilities Management services across multiple client sites Build strong, professional relationships with clients and on-site teams Provide guidance and operational support to site-based Facilities Managers Take ownership of contract administration, including estimates and quotations Support recruitment, onboarding, and ongoing training of operational teams Ensure Health & Safety standards, processes, and records are fully compliant and up to date Provide hands-on operational support during peak periods or where staffing challenges arise Identify opportunities to improve service delivery and operational processes Prepare and contribute to monthly client reports as directed by the Account Manager Act as the main operational point of contact in the absence of the Account Manager About You Experience in Facilities Management or a similar operational, client-facing environment A professional, calm, and approachable manner Strong organisational skills with a proactive, solutions-focused mindset Comfortable working across multiple sites and managing competing priorities Committed to delivering excellent service and supporting teams on the ground What We Offer Salary: £45,000 per annum 33 days holiday per year (including Bank Holidays) Employee Assistance Programme Recognition and Reward Scheme Life Insurance (1 x annual salary) Aviva Digital GP Service Cycle to Work Scheme Recommend a Friend Scheme Company events Ongoing training and development opportunities This role offers clear career development, with the opportunity to progress into an Account Manager position as your experience grows. If you are looking for a role where you can make a genuine impact, support people, and deliver a high standard of service, we would be pleased to receive your application.

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