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Join Our Team as a Sales Assistant
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you'll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. Your responsibilities will include maintaining high presentation standards, creating a welcoming atmosphere, and representing our brand with pride and enthusiasm while prioritising health, safety, and wellbeing. This is a 16-hour contract.
Key Responsibilities
* Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
* Participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
* Support and train new and existing team members by sharing knowledge and skills.
Operational Excellence
* Assist in daily store operations, ensuring compliance with company policies and procedures.
* Process transactions accurately, handling various payment methods efficiently.
* Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and well-stocked.
* Stay informed about product features, promotions, and pricing to provide accurate advice to customers.
* Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
* Build strong connections with customers, understanding their needs and providing tailored solutions.
* Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
* Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming atmosphere.
* Work with the team to meet and exceed sales targets, contributing to a high-performing workplace.
* Support store management in identifying growth opportunities and helping the team reach its full potential.
Ideal Candidate Profile
* Committed to delivering outstanding customer service.
* Passionate about retail and eager to share that enthusiasm.
* Excellent communicators with a friendly and approachable demeanour.
* Energetic, driven, and determined to complete tasks effectively.
* Reliable and trustworthy team players.
What We Offer
* Monthly Bonus Scheme: Performance-based bonuses with achievable targets and additional rewards.
* 50% Colleague Discount across Mountain Warehouse and Animal, plus a twice-yearly uniform allowance.
* 28 days annual leave, including Bank Holidays.
* Access to Employee Assistance Programme and Colleague Hardship Scheme.
* Generous Colleague Referral Incentive.
* A stable, successful, and supportive environment.
* Length of service awards.
You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. We focus on sustainability and design quality products made for adventure and built to last, whether for hiking, running, skiing, or exploring closer to home. Our team is united by a passion for the outdoors, a commitment to exceptional customer service, and a belief in working together to achieve great things.
We value individuality and teamwork, believe diversity drives innovation and success, and are committed to an inclusive and supportive workplace where everyone feels valued and empowered. Whether creating an in-store experience, driving innovation behind the scenes, or shaping our brand's future, every role contributes to bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!
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