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Membership manager

London
Charity People
Membership manager
Posted: 2 October
Offer description

Membership Development Manager – Shape the Future of ENT UK’s Professional Community

Salary: £40,000

Hybrid (1 day/week in London office)

Full-time (35 hrs/week)

Interviews – Tuesday 28th October (1st stage)

– Tuesday 4th November (final stage)

We’re thrilled to be partnering with ENT UK, the professional membership body for ear, nose, and throat surgery in the UK, to recruit a dynamic Membership Development Manager. This is a rare and exciting opportunity to lead the transformation of a well-established membership programme, backed by fresh insights and a clear strategic vision.

ENT UK represents over 2,300 healthcare professionals and is the leading voice of the ENT specialty. Their work spans education, research, advocacy, and community-building – all with the aim of improving patient care across the UK.

Why this role is special

1. This is a newly created role, so you’ll have a blank canvas to make it your own.
2. We’re open to senior membership officers, seeking their first Management role!
3. You’ll be at the heart of ENT UK’s mission to grow and energise its professional community.
4. You’ll take ownership of a refreshed membership strategy, design new engagement initiatives, and build meaningful relationships across a wide spectrum of ENT professionals.
5. This is a hands-on, strategic role where your ideas and leadership will directly shape the future of the organisation’s membership experience!

What you’ll be doing

6. Designing and delivering a bold new membership strategy
7. Enhancing member experience through community-building and support
8. Leading recruitment, retention, and engagement initiatives
9. Collaborating with internal teams and external partners
10. Managing budgets, CRM systems, and communications
11. Representing ENT UK at national events and forums

What we’re looking for

12. Experience in developing community programmes, this could be membership OR volunteering.
13. Experience building partnerships, and driving engagement.
14. A confident communicator, highly organised, and passionate about inclusivity and member services.

What ENT UK offers

15. 33 days annual leave (including Bank Holidays)
16. 16% employer pension contribution (rising to 19% in year four)
17. Hybrid working and flexible arrangements
18. Enhanced sickness policy and Employee Assistance Programme
19. A collaborative, inclusive culture where your voice matters

Apply now

ENT UK is committed to equity, diversity, and inclusion. We warmly welcome applications from candidates of all backgrounds, especially those currently underrepresented in the sector.

If you’re ready to make a real impact in a respected national organisation, we’d love to hear from you.

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