About us Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better. Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives. Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives. About the Service - Housing & Homelessness Services A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people. Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter. About the Job Please note this role will involve working across Alex's Place, Wavelength and Virginia House. To maintain a high standard of cleanliness throughout the refuge accommodation, always taking into consideration health and safety. The role will require individual rooms to be cleaned when women and families move out as well as maintaining high standards of cleanliness in communal and staff areas. To work in line with the organisation’s mission, service goals, values and associated regulations, guidance and legislature. Clean, stock and supply designated communal areas. Carry out deep cleaning and detailed cleaning tasks, this will include individual rooms when resident ‘s move out. Notify management of deficiencies or repairs required. Notify management of need to stock and maintain supply rooms. Present a professional image of Changing Lives at all times. Comply with all legal and health and safety requirements, COSHH and GDPR guidelines. Ensure services are delivered to agreed quality standards and good practice protocols. Maintain in depth and up-to-date knowledge of all relevant Changing Lives practices, policies and procedures.