Key responsibilities:
•Collaborate with business and IT leaders to drive the development of refined business requirements.
•Transition solution designs and participate in workshops
•Designing, supporting, or re-engineering highly complex application solutions
•Designing, creating, managing, and updating complex data models, user interfaces, application security, business logic, and process automation.
•Recommending alternative approaches and best practices, defining technical impact, and providing sizing estimates.
• Leads Salesforce implementation and provides engagement leadership
• Oversee deployment of Salesforce configurations, customizations, and integrations as per best practices
• Works closely with Customer to ensure successful customer relationship & ensure quality deliverables
Manages project stakeholders, resources, risks, and issues
Key skills/knowledge/experience:
Overall 15+ years; Salesforce technical experience 15+ years
• conducts business analysis workshops to understand business goals and processes, understand pain points and translate them to stories and functional design
• Good understanding of Salesforces technical features and functionalities
• Provides training, support, and guidance to the end-users of the solution
• Experienced in monitoring and maintaining adherence to estimates, timelines and milestones
• Experience in leading and providing technical/analytical guidance
•The individual can manage application developers in designing, developing, and supporting application solutions.
•This grade includes senior level professionals with the experience and capability to effectively manage complex project activities and project change as well as deep subject matter expertise.
•Certification: PD1 is a must, with PD2 adds more value
•Understand Salesforce object model and relationship
•Experience in custom development such as LWC, Apex, Triggers, Batch process
•Experience in config development such as Flows, Layout business workflow
•Knowledge on Bit Bucket or any Version Control Tool
Your Profile
Apex, Salesforce, LWC, Design principles, Service Cloud negotiating, client facing, communication, assertive, team leading/team member skills, supportive.
Desirable skills/knowledge/experience:
8-10 years of Experience