Salary: £37,280 - £40,777 per annum (pay award pending)Recycling and Waste Shift Manager37 hours per week, Permanent contractSalary: £37,280 to £40,777 per annum (pay award pending) This is a busy role involved in the day-to-day management of recycling and waste collection teams, including allocation of staff, vehicles and other resources.Working as part of a team of shift managers this role is key in ensuring safe, efficient and customer focused delivery of services in accordance with the Council’s corporate objectives and targets. No two days will be the same and you will be working in a busy team to provide a first class Refuse and Recycling service to Malvern Hills residents. This role also requires commitment to delivering the Council's values of great customer service, openness and accountability, innovation and improvement and fairness and respect. As well as being responsible for championing and demonstrating the Council’s Leadership Behaviour Framework by inspiring, communicating, collaborating and empowering self and others and leading by example. About youThe successful candidate will have/be: Full, valid EU driving licenseExperience of working with the public and delivering high levels of customer satisfaction in a face to face roleExperience of supervising or managing staff working in dispersed teamsExperience of dealing effectively with situations involving conflict with othersExperience of making resource allocation and operational service decisions to ensure high levels of performance and productivity, having reference to established proceduresExperience of collecting, collating and processing information and preparing reports on routine operational and staffing mattersGood interpersonal skillsThe ability to plan work, allocate resources and manage delivery to meet deadlines and quality criteriaThe ability to lead and advise team leaders and operatives to achieve high levels of performance and productivityAn understanding of the requirements and duties under health and safety legislation and best practiceThe successful candidate will ideally also have:Supervisory management qualification (NVQ level 3 or above or equivalent)Formal training in Health and Safety legislation and best practiceExperience of working within the recycling and waste industryKnowledge of parishes and residential locations throughout the Malvern District What we can offer Malvern Hills District Council is a great place to work, with high levels of resident satisfaction and motivated staff who enjoy working with us. Located in South Worcestershire the district boasts a beautiful natural environment, a rich heritage and plenty to do and see. Malvern Hills District is also ranked in the top 20 best rural places to live in the UK. We pride ourselves on being a progressive organisation who spends our time and energy on what we know matters to our residents and communities – things like creating jobs, keeping the streets clean, helping people feel safe and preventing homelessness. Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as: Excellent pension scheme with employer contributionsGenerous annual leave entitlement with options to purchase additional annual leaveCommitted training programme and development opportunitiesDiscounted Gym and swim membershipHealth and Wellbeing support and a Free Employee Assistance scheme including access to counselling servicesCycle to Work schemeEmployee Discounts with a range of companies including EE and the Kaarp discount scheme We are an employer that values face to face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role.Please note: Malvern Hills District Council does not currently offer sponsorship for candidates without the Right to Work in the UK. To discuss the post or for further information, please call Paul Lodge on 01684 862391Closing date: Sunday 26 April 2026Interview dates: Wednesday 6 May and Thursday 7 May 2026 Please note: If we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.Attached documentsJob Description Employee Benefits MHDC Our Council Plan Location: Malvern