Job Description
As In Room Dining Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
As In Room Dining Manager, I willassume full responsibility for theefficientoperation in the following:
* Review bookings and plan for the smooth department operation during shift.
* Ensure all working areas are clean, properly equipped and in a high standard of maintenance.
* Effectively carry out service recovery or train the team to do so in the event of guest complaints.
* Responsible for training the In-Room Dining and Minibar teams to achieve excellence in service and performance.
* Accountable for conducting monthly inventory checks and ensuring accurate minibar processes and charges.
* Ensure that In Room Dining amenities, menus and wine lists remain relevant and in keeping with Six Senses wellness and sustainability practices.
* Ensure the prompt and efficient service required by standards.
* Ensure all mis-en-place for In Room Dining service is correctly prepared prior to delivering.
* Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
* Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
* Strictly adhere to LQA standards and guest comments.
Whats in it for you?
At Six Senses, we believe in taking care of our hosts just as much as our guests. When you join our team, you'll enjoy a generous and thoughtfully designed benefits package, including:
* Competitive Salary Package Rewarding your talent and dedication with a salary that reflects your value.
* Up to 33 Days of Paid Holiday Per YearIncluding bank holidays, with entitlements growing the longer you stay with us.
* Global Career Development Opportunities for progression and taskforce placements within Six Senses and over 6,500 IHG properties around the world.
* Hotel & Dining Discounts Enjoy exclusive discounts for you, your family, and friends across IHG hotels and restaurants from day one.
* Complimentary Nights at Six Senses Stay at any Six Senses Hotel or Resort on us (the number of days increase the longer youre with us!).
* Enhanced Family Leave Generous and inclusive maternity, paternity, and adoption policies to support your family life.
* Comprehensive Financial Protection Including pension scheme, life assurance, income protection, and critical illness cover.
* Holistic Wellbeing Access to a diverse and enriching calendar of wellbeing-focused activities, nurturing every aspect of mind, body, and soul.
* Travel Season Ticket Loans Helping you get to work in a more affordable and sustainable way.
* Medicash Plan Claim back healthcare costs and access a wide range of resources to support your physical and mental wellbeing.
* Community & Volunteering Opportunities Make a difference through purpose-driven initiatives and give back to the causes you care about.
* Health Assured & Wisdom App 24/7 confidential support for your mental, emotional, and financial wellbeing, plus access to exclusive perks and discounts.
Qualifications
To execute the position of In Room Dining Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
* High school diploma or equivalent and at least 3 years of experience in a In Room Dining service or similar setting. Hospitality diploma/degree?from a recognized hospitality school is preferred.
* Familiar with Food and beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory
* Fluent in English; I understand that additional languagesare preferred.
All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.
The above is intended to provide an overview of the role and responsibilities for an In Room Dining Manager at Six Senses LondonIt is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.
AMRT1_UKCT