Responsibilities
The Assistant Aftersales Manager will assist the Aftersales Manager with personnel and operational duties in the Service Department. They will anticipate and identify customer needs, maximise the use of all available resources to ensure the department is run in the most effective manner, and motivate other team members to achieve their business goals.
Qualifications and Experience
* Proven experience in a similar role.
* Experience in a main dealer environment.
* Strong team leadership experience and a proven track record.
* Self‑motivated, committed and tenacious.
* Excellent customer experience orientation.
* Ability to motivate a team to maximise performance.
Benefits
* Industry leading package
* 33 days annual leave (including bank holidays) plus an annual leave purchase & sale scheme
* Pension scheme & life assurance
* Ford privilege vehicle purchase scheme
* Discount on service, bodyshop and parts
* One day each year to volunteer for a charity of your choice
* Cycle to work purchase scheme
* Access to Perks at Work discount website
Equal Opportunities
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than the ability to carry out the job role.
Background Check
All offers of employment are subject to a background check.
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