Location:
Thorpe Park
Hours:
Full time, part time, weekends & holidays
Contract Type:
Seasonal, until November 2025
Working in Retail & Fastrack at Thorpe Park means creating lasting memories in an environment where no day is ever the same. We have a range of stores across the Resort, offering both team and independent working opportunities. You will be responsible for maintaining a high standard of presentation and cleanliness within the units, as well as delivering world class customer service to our guests.
Rsponsibilities
* To provide a high level of customer service to all guests in line with the company's values and achieve mystery shop targets through the consistent delivery of this.
* Provide world class customer service, creating memorable experiences for our guests
* Supporting the department in delivering daily revenue targets
* Ensuring the stores always look well-presented and that processes are being followed correctly, allowing for a safe & successful environment.
* Develop in-depth product and park knowledge to become more informative to our guests both within units and on park.
* Clear communication with team leaders and management with new ideas and suggestions to create a better work environment.
* Comply with company policies in the completion of all necessary paperwork and cleaning schedules.
Qualifications & Experience
No previous experience required
, just
enthusiasm
and
eagerness
to learn
Show us you're
guest obsessed
by being
positive
and
helpful
.
Go together to show our guests that's you care
Benefits
* Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
* 25% discount in our retail shops and restaurants
* 40% discount online off LEGO, and much more
* Free bus from Staines station for all employees
* Fortnightly pay
* Free staff parking
* Ongoing training & development to have a longer-term career in Merlin
* Access to Perks at Work which 30,000+ national & local employee discounts
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at - and one of the team will get back to you as soon as possible.
Pay Range
Compensation between GBP £8.00/Hr.-