White and Sons is a multi-disciplinary property consultancy and surveying company with six offices in Surrey.
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The Tenancy Coordinator is responsible for overseeing the lettings process from start to finish, whilst delivering excellent service to both landlords and tenants.
Our company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values, with heaps of positivity and energy.
*We can only accept applications from candidates with the right to work in the UK*.
Key Responsibilities
Processing references and drafting agreements using Goodlord
Keeping prospective tenants and landlord updated regularly in the lettings process
Ensuring deposit protection compliance is maintained
Arranging check in and check out appointments
Notices and end of tenancies
Rent arrears chasing
Rent reviews and section 13 notices
Drawing up formal notice documents
Processing renewal of tenancies
Mid tenancy variation of contracts
General support and assistance within your team and the department
Key Skills
Experience of a lettings department
An ability to build great relationships with landlords and tenants alike
Able to work under pressure and at a high pace
Have great motivation to provide a great service and work on your own initiative
Fantastic communication skills with a highly organised ability to prioritise
A high level of attention to detail to be able to solve problems
A good knowledge of IT skills is essential
Benefits
A day off on your birthday
Annual leave which increases with service (initially 25 days plus bank holidays)
Employee Assistance Program - for your health and wellbeing needs
Company socials
Referral scheme
Parking permit provided
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