Service Manager at ARC Fire Safety and Security Ltd | Leading a Dedicated Team Delivering Comprehensive Fire Safety and Security Solutions. Reach me…
Fire & Security Service Engineer
Pay: Basic up to £34,000.00 per year OTE £40,000+ (Easily Achievable)
ARC Fire Safety & Security Ltd is a trusted provider of fire and security services across southern England and London. Our expert team delivers tailored solutions covering design, installation, and ongoing support for a wide range of systems — fire alarms, CCTV, access control, intruder alarms, emergency lighting, fire extinguishers, and nurse call systems. We’re also proud specialists in wireless radio fire alarm technology.
Based in Southampton, we are a friendly, family-focused company looking to expand our service team with professional, motivated engineers supporting clients across the south of the UK.
Position Overview
We are seeking a proactive and experienced Fire & Security Engineer to carry out planned maintenance, servicing, fault finding, and occasional small works on fire alarm, emergency lighting, intruder alarm, CCTV, and access control systems.
What We Offer
* Salary: Up to £34,000 basic, with OTE £40,000+
* Overtime: Readily available and encouraged
* Commission: Generous and achievable scheme
* On-call Allowance: £250 per week + time and a half, paid door-to-door
* Holiday: 26 days annual leave plus bank holidays
* Travel: Paid after the first 30 minutes each way
* Training: Comprehensive development, including manufacturer training and Fire Industry Association (FIA) courses
* Facilities: Access to a fully equipped in-house training room with a wide range of fire and security panels
* Company Vehicle: Fully provided with a fuel card (work use)
Key Responsibilities
* Service and maintain fire alarms, emergency lighting, intruder alarms, CCTV, and access control systems.
* Work on fire alarm systems, including Advanced, Kentec, EMS, and EDA.
* Use our service management software and mobile app to complete worksheets, reports, and task updates.
* Carry out small installation day works and system upgrades where required.
* Perform fault-finding on both conventional and addressable fire alarm systems.
* Work with Pyronix, Texecom, Galaxy, Paxton, Hikvision, Dahua, and Wisenet.
* Collaborate in a supportive team aligned with our values: Positivity, Respect, Ownership, Unity, and Delivery.
Requirements
* Minimum 3 years proven experience servicing and maintaining the systems listed.
* Full UK driving licence (mandatory)
* Strong fault-finding skills, attention to detail, and a positive, proactive attitude.
Working Hours
Monday to Friday, 8:00 am – 5:00 pm
On-call rota: approximately 1 in 6 weeks
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Facilities Services
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