Office Manager – Performance & Informatics
We are excited to offer the opportunity to join Performance & Informatics as Office Manager. The post holder will be responsible for ensuring the efficient and effective operation of the Performance and Informatics (P&I) department on a day‑to‑day basis.
This includes delivering comprehensive clerical and secretarial support, proactively addressing operational issues, and exercising sound judgement within their remit. They will ensure compliance with agreed standards and performance targets in line with departmental, Trust, and national policies and procedures. Acting as a key point of contact, the post holder will provide expert advice and guidance, manage enquiries, and coordinate the preparation of agendas, reports and minutes, ensuring timely follow‑up actions are completed.
The post holder will be expected to manage confidential, complex and sensitive information concerning staff and the Trust as a whole, exercising discretion and upholding high professional and ethical standards at all times. There is no direct line management responsibility included within this role.
P&I works cross‑functionally to support the Trusts operational delivery of both national and internal targets which ensures the highest standards of patient care are delivered. A robust Performance Management Framework is embedded across UHCW that tracks and evaluates progress and supports both operational and clinical governance frameworks.
* Act as the first point of contact to ensure the efficient and effective operation of the Performance and Informatics (P&I) department.
* General office management, logging office repairs, arranging cleaning, managing stationary and stock, as well as facilitating compliance to Trust audits.
* Purchase order creation and invoice processing.
* Management of Trust Performance Review meetings, including recording actions and dissemination of these to relevant stakeholders.
* Management of P&I committee structures and forums.
* Co‑ordination of attendance of both internal and external meetings required by the P&I Senior Management Team (SMT) and dissemination and action tracking of key actions for P&I SMT.
* Secretarial support for P&I internal meetings, including printing and binding of reports/papers.
* Daily management of the generic directors’ inbox and diary (Outlook), as well as sending department wide communications on behalf of the director.
* To undertake any other duties as required in accordance with the grade and nature of the post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
* Please note this post is not eligible for sponsorship.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
For further details / informal visits contact: Name: Peter Betts, Job title: Associate Director of Performance & Informatics, Email: peter.betts@uhcw.nhs.uk, Telephone: 02476 96 8416.
Seniority level
Entry level
Employment type
Full‑time
Job function
Administrative
Industries
Hospitals and Health Care
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