Waiting Staff The Queen at Chester Hotel, Premier Collection By Best Western Check out the hotel on our virtual tour! The Opportunity Do you enjoy creating welcoming spaces and helping people feel genuinely looked after? Join our food and beverage team and play a key part in delivering memorable guest experiences every day. In this role, you’ll provide friendly, high‑quality service in our restaurant and bar, engaging with guests, taking orders, and recommending food and drinks to enhance their visit. You’ll also help prepare the venue for service, ensuring standards of presentation are always met. As a visible face of the hotel, your positivity, confidence, and attention to detail will help create an atmosphere where guests feel relaxed, valued, and keen to return. Benefits Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio. Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. Refer a friend scheme from £500 to £1000 per referral. Hospital Plan. Online Health Portal. Eye Care. Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays. Pension Scheme. Free meals on duty. Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. Who This Role Is For This role is ideal for someone who enjoys working with people and takes pride in great hospitality. You’ll be a great fit if you: Have a warm, friendly manner and enjoy engaging with guests Take pride in delivering high standards of service and presentation Feel confident recommending food and drinks to enhance the guest experience Enjoy working in a lively, fast‑paced team environment Bring a positive attitude and enjoy helping create a welcoming atmosphere Whether you’re building your hospitality experience or already love being front of house, this role offers the chance to bring your personality to work and make every guest interaction count Hotel Welcome to the original railway hotel. Since 1860, we’ve been creating wonderful experiences for discerning travellers. Situated at the gateway to Chester, we offer a stylish escape, a place to rest from your journey, and a luxurious, well-connected base to explore Chester and beyond. Our hotel is renowned for its rich heritage and stunning public areas, where you can enjoy great food, afternoon teas, and signature cocktails. Don’t miss our hidden gem, the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was considered the first skyscraper of its time. Since opening in 1860, it has hosted notable guests such as Charles Dickens, Cecil Rhodes, and Lillie Langtry. All 218 bedrooms feature superfast Wi-Fi, a TV, and 24-hour room service. The hotel also offers 8 conference rooms, ideal for any event, meeting, or wedding. About us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.